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I have no idea what happened to that neighbor of mine I called Marcel, the clerk I saw wearing a military uniform and carrying a machete on the morning of April 7, 1994. As far as I know, he has melted back into a normal life and is now going to work, paying his taxes, and raising his children.

General Romeo Dallaire suffered emotional stress and was voluntarily relieved of his command the month after the end of the war. Back in Canada, he wrestled with posttraumatic stress disorder and was found one night in 1997 curled in a fetal position under a park bench, drunk and incoherent. Dallaire has since found a new life as an author and a lecturer and is now a fellow at the John F. Kennedy School of Government at Harvard University. His old boss, Kofi Annan, is now the secretary-general of the United Nations.

President Bill Clinton stopped over in Rwanda on March 25, 1998, and offered an apology for America ’s failure to intervene. He stayed for approximately three hours and did not leave the airport.

The daughters of Tatiana’s brother now live in our home in Brussels. We raised them as our own children and they are both healthy and doing well in school. They have no memories of the violence and the awful ordeal they had been through, for which I am grateful. But they will never know their parents. My brother-in-law and his wife vanished without a trace after that first night when the president was assassinated. We can only assume they were slaughtered and their bodies are now in an anonymous mass grave somewhere. I hope their ending came without much suffering, and I also hope that wherever they are they might know what lovely girls their babies would one day become.

Our relatives in Rwanda tried the best they could to begin life anew. They still raise cows and bananas in the hills near Nyanza. We decided not to remove my mother-in-law and her grandchildren from the banana pit where they had been buried, but placed a memorial stone on top of it instead. I can only hope they are resting in peace wherever they are. The house knocked over by the militia was never rebuilt. A pile of rubble stands there today and weeds grow over it. As for my own family, I have lost four of my eight siblings. One died of illness, one died in a car accident, and two were killed by the rebel army. For a Rwandan family, this is a comparatively lucky outcome.

My children sometimes ask me why it all happened and I don’t have any final answers for them. The only thing I am able to do is to keep talking to them about what they have seen and how they feel about it. I will listen to them for hours and hours into the night, and sometimes they listen to me and my own bad memories. Roger and I both know, for example, what it is like to face a former friend across the divide of ethnicity. And all of us know what it is like to see people we knew stacked in heaps by the side of the road and to feel that awful helplessness in the face of evil. I did not grow up with any understanding of modern psychology, but I do feel the best way to get rid of bad memories is to speak them out loud and not keep them fermenting inside. It is the best therapy. Words can be instruments of evil, but they can also be powerful tools of life. If you say the right ones they can save the whole world. I thank God that my own father never had to experience the genocide and see the hatefulness in the heart of his country, but I also think he would have known how to use words against the darkness that comes and keeps coming long after the killing is over.

With hard work and a lot of early mornings I earned enough money to buy a second taxi-this one was a Mitsubishi-and hire another driver. The cash flow was slow but steady, and I eventually accumulated enough capital to branch out. I felt strongly that I wanted to invest in Africa. But Rwanda was not a possibility because I could not travel freely there. Through some friends I learned of an opportunity to buy into a trucking company in the nation of Zambia, a former British colony many miles south of Rwanda. It is an English-speaking country, so I am able to do business there easily. We now have a fleet of four trucks that haul canned goods, beer, soda, and clothing to rural villages from the capital city of Lusaka. Our trucks can haul most anything imaginable, and it always makes me happy to sign a contract with an international aid organization bringing something to a needy area.

My income was good enough for us to buy a slim postwar town house just fifty meters outside the city limits of Brussels proper. It is something of a joke among my friends that I take such pride in this geographical detail, for it allows me to say I live in a “suburb of Brussels.” After so much angst as a young man over the idea of living in a city I have finally come to rest in suburbia. Diane married a man who works for a company that manufactures hospital equipment and Lys married a self-employed businessman. Roger has gone to work for Accor hotels and may one day become a manager like his father. Tresor is still in school. In the afternoons I drive him to his soccer games and we practice his English in the car. It is getting quite good. I keep trying to lose weight, but I have a taste for steak and potatoes and the French wines whose names and qualities I first learned in college. My doctor has told me to stop drinking so much coffee because it makes my blood pressure go up. Most of the time I listen, but sometimes I sneak a cup more than I should. Pictures of my family are on the fireplace mantle, and there is a basketball hoop mounted in the backyard.

All in all it is a contented life, and I want no more adventure in it. I would have been happy to have lived out my remaining time as a good husband to my wife, a decent father to my children, and a safety-conscious driver for my passengers, with what happened at the Hotel Mille Collines only a private memory, a forgotten episode in history. I went through hell and lived to tell the story, but I never expected to tell the story to you quite like this. The way it happened is a brief footnote.

One day in 1999 the telephone rang. On the line was a young man from New York named Keir Pearson who said he was researching a screenplay on the Rwandan genocide. A friend of his had been traveling in Africa at the time and had heard the dramatic radio interview given by my friend Thomas Kamilindi. The young man from New York had borrowed money from his girlfriend to buy an air ticket to Rwanda and wanted to talk to me. I said, sure, come for a visit on your stopover to Kigali. The story of the Mille Collines was already well known. It had been told on the BBC and the Voice of America and other radio programs. But nobody had put it on film.

I spent an hour with Keir Pearson in my town house and was impressed with his sincerity, as well as with his desire to get the story correct. His business partner was an Irish film director named Terry George and together they made the movie Hotel Rwanda about my experience. There were a few dramatic embellishments, but I know that’s typical for Hollywood movies, and the story was very close to the truth. The movie earned Academy Award nominations for Pearson and George as well as for the two main actors, Sophie Okonedo and Don Cheadle, whom I later befriended. I was happy he was chosen, for he is a fine actor and much better looking than I.

It was very strange for me to be called a “hero” the way that I was when the movie was released in Europe and America. I was invited to the White House to meet President George W. Bush, who told me he saw the movie twice. I started giving lectures about the current state of affairs in Africa today and the importance of truth and reconciliation in the aftermath of genocide. With the help of some friends I started the Hotel Rwanda Rusesabagina Foundation to provide education and health care to the thousands of orphans and homeless children who live in Rwanda today. Nearly half a million children were left parentless by the murders. The others, the younger ones, are what are known as enfants du mauvais souvenir, or “children of bad memories.” They are the ones whose mothers were raped, impregnated and left to survive. Quite a few are HIV-positive from birth. Most of them never knew a mother’s unconditional love because of the terrible way in which they came into the world. My foundation is dedicated to funding orphanages and medical treatment and to providing education for these lost children so that they may know some hope and not become a part of a future surge of evil in Rwanda. We cannot change the past, but we can improve the future with the limited tools and words that we have been given.