19. George Soros delivered a speech: “Remarks Delivered at the World Economic Forum,” George Soros website, January 25, 2018.
20. Wael Ghonim, an Egyptian activist: “Organizer of ‘Revolution 2.0’ Wants to Meet Mark Zuckerberg,” NBC Bay Area website, February 11, 2011.
21. Sandberg responded defensively: “Sheryl Sandberg Pushes Women to ‘Lean In’,” 60 Minutes, CBS, March 10, 2013, can be viewed on YouTube.
22. “People come to a social movement from the bottom up”: Maureen Dowd, “Pompom Girl for Feminism,” New York Times, February 24, 2013.
23. Dick Durbin and Marco Rubio: Jack Turman, “Lawmakers Call on Facebook to Testify on Cambridge Analytica Misuse,” CBS News online, March 21, 2018.
24. The platform’s powerful tracking tools: Julia Angwin and Terry Parris, Jr., “Facebook Lets Advertisers Exclude Users by Race,” ProPublica, October 28, 2016.
25. An advertiser could target users by: Natasha Singer, “What You Don’t Know about How Facebook Uses Your Data,” New York Times, April 11, 2018.
26. he never saw “a single audit of a developer”: Sandy Parakilas, “Opinion: I Worked at Facebook. I Know How Cambridge Analytica Could Have Happened,” Washington Post, March 20, 2018.
27. Kaplan had built a formidable DC team: https://www.opensecrets.org/federal-lobbying/clients/lobbyists?cycle=2018&id=D000033563.
28. “Lawmakers seem confused about what Facebook does”: Emily Stewart, “Lawmakers Seem Confused about What Facebook Does—and How to Fix It,” Vox, April 10, 2018.
29. The hearings would become fodder: Laura Bradley, “Was Mark Zuckerberg’s Senate Hearing the ‘Worst Punishment of All?’,” Vanity Fair, April 11, 2018.
30. Over ten hours of testimony: Zach Wichter, “2 Days, 10 Hours, 600 Questions: What Happened When Mark Zuckerberg Went to Washington,” New York Times, April 12, 2018.
31. Zuckerberg had added three billion dollars: Natasha Bach, “Mark Zuckerberg’s Net Worth Skyrocketed $3 Billion during His Senate Testimony and Could Rise Again Today,” Fortune, April 11, 2018.
Chapter 9: Think Before You Share
1. Social media had played a “determining role”: Tom Miles, “U.N. Investigators Cite Facebook Role in Myanmar Crisis,” Reuters, March 12, 2018.
2. Sandberg would sit before: Open Hearing on Foreign Influence Operations’ Use of Social Media Platforms (Company Witnesses): Hearing before the U.S. Senate Select Committee on Intelligence, September 5, 2018. Video can be viewed on https://www.intelligence.senate.gov/ website.
3. Cell phone costs plummeted: Michael Tan, “Tech Makes Inroads in Myanmar,” CNET, July 6, 2014.
4. Ashin Wirathu, a Buddhist monk whose anti-Muslim positions: Shashank Bengali, “Monk Dubbed ‘Buddhist Bin Laden’ Targets Myanmar’s Persecuted Muslims,” Los Angeles Times, May 24, 2015.
5. The post was titled: Mark Zuckerberg, “Is Connectivity a Human Right,” Facebook blog post, August 21, 2013.
6. meeting with President Xi Jinping twice in 2015: Jane Perlez, “A Chat in Chinese with Mark Zuckerberg, as Tech Giants Jostle for Face Time,” New York Times, September 24, 2015.
7. “Whenever any technology or innovation comes along”: Lev Grossman, “Inside Facebook’s Plan to Wire the World,” Time, December 15, 2014.
8. Two people were killed, and fourteen were injured: Tim Hume, “Curfew Imposed after Deadly Clashes between Buddhists, Muslims in Myanmar, CNN website, July 6, 2014.
9. “Facebook Treats You Like a Lab Rat”: David Goldman, “Facebook Treats You Like a Lab Rat,” CNN website, June 30, 2014.
10. In June 2015, Facebook announced a change to the News Feed: Anisha Yu and Sami Tas, “Taking Into Account Time Spent on Stories,” Facebook blog post, June 12, 2015.
11. Facebook took down the posts: Paul Mozur, “A Genocide Incited on Facebook, With Posts from Myanmar’s Military,” New York Times, October 15, 2018.
12. Independent Investigative Mechanism for Myanmar: United Nations General Assembly, “Resolution Adopted by the Human Rights Council on 27 September 2018,” https://undocs.org/en/A/HRC/RES/39/2.
Chapter 10: The Wartime Leader
1. She reminded everyone of the company’s mission statement: Josh Constine, “Facebook Changes Mission Statement to ‘Bring the World Closer Together,’” TechCrunch, June 22, 2017.
2. “Peacetime CEO works to minimize”: Ben Horowitz, “Peacetime CEO/Wartime CEO,” blog post on a16z website, April 14, 2011.
3. In public speeches and interviews: Ben Horowitz, “Ben Horowitz on the Lessons He Learned from Intel’s Andy Grove,” March 22, 2016, Bloomberg interview can be accessed on Youtube.
4. came on the heels of a major reorganization: Kurt Wagner, “Facebook Is Making its Biggest Executive Shuffle in Company History,” Vox, May 8, 2018.
5. Jan Koum, the cofounder of WhatsApp: Elizabeth Dwoskin, “WhatsApp Founder Plans to Leave after Broad Clashes with Parent Facebook,” Washington Post, April 30, 2018.
6. Zuckerberg had broken his promise: State of New York et al. v. Facebook.
7. Kevin Systrom, the cofounder of Instagram: Sarah Frier, “Instagram Founders Depart Facebook after Clashes with Zuckerberg,” Bloomberg, September 24, 2018.
8. It was “really cool for identifying acquisition targets”: State of New York et al. v. Facebook.
9. Seated just one row back: Mike Isaac, “Rifts Break Open at Facebook over Kavanaugh Hearing,” New York Times, October 4, 2018.
10. The figures on diversity at Facebook were only inching forward: Maxine Williams, “Facebook 2018 Diversity Report: Reflecting on Our Journey,” Facebook blog post, July 12, 2018.
11. As Swisher grilled him about the controversy: Dan Nosowitz, “Mark Zuckerberg Gives Awkward, Sweaty Interview at D8: Touches on Privacy and Scandal,” Fast Company, June 3, 2010.
12. Alex Jones and his conspiracy-laden site: Hadley Freeman, “Sandy Hook Father Leonard Pozner on Death Threats: ‘I Never Imagined I’d Have to Fight for My Child’s Legacy,’” Guardian, May 2, 2017.
13. Swisher pressed Zuckerberg: Kara Swisher, “Facebook CEO Mark Zuckerberg on Recode Decode,” July 18, 2018, podcast interview and transcript can be accessed on the Vox website.
14. Zuckerberg tried to clarify his comments: Kara Swisher, “Mark Zuckerberg Clarifies: ‘I Personally Find Holocaust Denial Deply Offensive, and I Absolutely Didn’t Intend to Defend the Intent of People Who Deny That’,” Vox, July 18, 2018.
15. He had floated the idea of an outside paneclass="underline" Casey Newton, “Facebook Wants a Social Media Supreme Court So It Can Avoid Hard Questions,” The Verge, April 3, 2018.
16. election interference as an “arms race”: “Removing Bad Actors on Facebook,” Facebook blog post, July 31, 2018.
17. as well as a campaign of hundreds: Sheera Frenkel and Nicholas Fandos, “Facebook Identifies New Influence Operations Spanning Globe,” New York Times, August 21, 2018.
18. On November 14, 2018, the piece: Sheera Frenkel, Nicholas Confessore, Cecilia Kang, Matthew Rosenberg, and Jack Nicas, “Delay, Deny and Deflect: How Facebook’s Leaders Fought through Crisis,” New York Times, November 14, 2018.