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11. Sherrilyn Ifill, president of the NAACP’s Legal Defense Fund: Sherrilyn Ifill, “Opinion: Mark Zuckerberg Doesn’t Know His Civil Rights History,” Washington Post, October 7, 2019.

12. “Free speech and paid speech”: “Read the Letter Facebook Employees Sent to Mark Zuckerberg about Political Ads,” New York Times, October 28, 2019.

13. During his trip, he met Trump again: Ben Smith, “What’s Facebook’s Deal with Donald Trump?” New York Times, June 21, 2020.

14. A survey conducted by the Factual Democracy Project: Andrea Germanos, “Poll Shows Facebook Popularity Tanking. And People Don’t Like Zuckerberg Much Either,” Common Dreams, March 30, 2018.

15. Every January, for more than a decade: Mary Meisenzahl and Julie Bort, “From Wearing a Tie Every Day to Killing His Own Meat, Facebook CEO Mark Zuckerberg Has Used New Year’s Resolution to Improve Himself Each Year,” Business Insider, January 9, 2020.

16. “protecting our community”: Mark Zuckerberg, Facebook post, January 4, 2018.

Chapter 14: Good for the World

1. COVID-19 virus was spreading: “WHO/Coronavirus International Emergency,” January 30, 2020 video can be viewed on UNifeed website.

2. seemed to criticize Twitter’s approach: Yael Halon, “Zuckerberg Knocks Twitter for Fact-Checking Trump,” Fox News online, May 27, 2020.

3. Three days later thirty-three former early employees: https://assets.documentcloud.org/documents/6936057/Facebook-Letter.pdf.

4. He had spoken openly about his belief: Kif Leswing, “Top Facebook Exec Who Left this Year Says Political Ads Should Be Fact-checked,” CNBC online, November 8, 2019.

5. “Social media companies and messaging companies”: “Fireside Chat with Chris Cox, Former CPO of Facebook,” July 16, 2019, can be viewed on Youtube.

6. an initiative spearheaded by a broad group: Kim Lyons, “Coca-Cola, Microsoft, Starbucks, Target, Unilever, Verizon: All the Companies Pulling Ads from Facebook,” The Verge, July 1, 2020.

7. “I fully plan to kill looters and rioters tonight”: Ryan Mac and Craig Silverman, “How Facebook Failed Kenosha,” Buzzfeed News, September 3, 2020.

8. Facebook removed the event: Ibid.

9. In September alone, the president: Kevin Roose, “Trump’s Covid-19 Scare Propels Him to Record Facebook Engagement,” New York Times, October 8, 2020.

10. “I think these events were largely organized”: Reuters, “An Interview with Facebook’s Sheryl Sandberg,” January 11, 2021, video can be viewed on Youtube.

11. User reports of violent content: Jeff Horwitz, “Facebook Knew Calls for Violence Plagued ‘Groups,’ Now Plans Overhaul, Wall Street Journal, January 31, 2021.

Epilogue: The Long Game

1. “performative changes,” as Sen. Elizabeth Warren described: Elizabeth Warren, “Facebook Is Again Making Performative Changes to Try to Avoid Blame for Misinformation in its platform,” Facebook post, October 7, 2020.

2. “A ‘breakup’ of Facebook is thus a complete nonstarter”: Jeff Horwitz, “Facebook Says Government Breakup of Instagram, Whatsapp Would Be ‘Complete Nonstarter’,” Wall Street Journal, October 4, 2021.

3. On January 27, 2021: “FB Q4 2020 Earnings Call Transcript,” January 28, 2021, Motley Fool website.

4. Libra blockchain currency project: Diem, “Announcing the Name Diem,” press release dated December 1, 2020, can be found on Diem.com.

Index

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Abbott, Tony, 93

Accel Partners, 28–30

Access Hollywood tape, 100

Acton, Brian, 229

advertising, on Facebook

behavioral advertising and data collection, 2–3, 46, 51–56, 59, 60–63, 67, 225

Facebook as advertising company, 163, 166

nature of early, 36

political ads, 212–214, 251–252

Ahuja, Sonya, 69–73

Allen, Mike, 143

Amazon, 27, 42, 190, 221, 226

American Edge, 241

American Enterprise Institute (AEI), 80, 81

American Israel Public Affairs Committee, 282

Andreessen, Marc, 25, 29, 57, 86–87, 135, 191, 206

Andreessen Horowitz, 191

Anti-Defamation League (ADL), 260–261, 276–277, 282

anti-Semitism issues, on Facebook, 206, 216, 248, 260–261, 277

Ardern, Jacinda, 237

Avenue Strategies, 112

Axios, 143

Bannon, Stephen K., 78, 149, 247

Beatty, Joyce, 257

Beck, Glenn, 78, 81–82

Bejar, Arturo, 177

Belogolova, Olga, 131, 147

Benesch, Susan, 177

Benioff, Marc, 156

Bennett, Barry, 112–113

Bernthal, Tom, 258, 298

Bezos, Jeff, 27, 29

Bickert, Monika, 12, 13, 17, 238

Biden, Hunter, 251

Biden, Joe, 221, 259

attack ads on Facebook against, 251–252

presidential administration of, 286, 296–297, 298

as vice president, 210, 232

see also election of 2020

Black Lives Matter, 69, 71–73, 82, 248, 254, 269, 294

Blitzer, Wolf, 157

blockchain currency (Libra), 241–242, 256–257, 300

Blumenthal, Richard, 246

Bodnick, Marc, 44

Boehner, John, 80, 112

Bosworth, Andrew (Boz), 55, 62, 69, 298

election campaign of 2016 and, 84–86, 119–120

News Feed and, 48–49

Portal and, 190

Sandberg and, 49–50

“The Ugly” memo and, 84–86

Zuckerberg’s leadership and, 193

Bowles, Erskine, 86, 135, 297

Brexit, Cambridge Analytica and, 154

Breyer, Jim, 30, 31, 86–87

Brin, Sergei, 43, 44, 65

Brooks, Arthur, 81

Bush, George W. and administration of, 14, 200, 232

BuzzFeed, 272

Caesar Augustus, Zuckerberg’s affinity for, 193

Caldwell, Thomas, 287–289

Cambridge Analytica, 3, 190, 225, 297

Brexit and, 154

effect on Facebook’s share price, 154, 167

election campaign of 2016 and, 149–150, 155, 159

Facebook’s Open Graph program and harvesting of user data, 151–156, 164

Sandberg and, 153, 154–156, 159, 160–161

Zuckerberg and, 154–156, 196, 204

Zuckerberg’s testimony before Congress and, 150–151, 153, 160–167, 210

Cameron, David, 207, 240

Canahuati, Pedro, 9, 10, 146

Carlson, Tucker, 246

Carter, Ash, 145–146

Center for American Progress, 234

Center for Digital Democracy (CDD), 58, 67

Chakrabarti, Samidh, 209, 211

Chan, Priscilla, 45, 65, 66, 219, 225, 245, 256

Chan Zuckerberg Initiative (CZI), 262, 265

Chen, Adrian, 130

Cher, 153

Chester, Jeff, 57–60, 65, 162–163

Children’s Online Privacy Protection Act, 58

China, 244–245, 269, 296

COVID-19 and, 265–266

internet and, 175–176

security threats and, 241

Trump’s antipathy toward, 244–245

Christchurch, New Zealand, shooting videos, 237

Cicilline, David, 236

civil rights movement, 232, 247–251, 254–255, 257, 259–260, 273, 275–277