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"Stonewall them!" the postmaster general roared.

"I thought you would want it that way, and that's what I did do."

"Good. You're a good man, whatever your name is."

"Finkelpearl, sir."

"Take no calls, Finkelpearl. I'm sending a man. His name is Reilly. Talk to no one until you talk to him."

"Understood, Mr. Postmaster."

The postmaster general hung up, muttering, "This is all the service needs."

Ten minutes later, Finkelpearl was back on the line. "Sir, it's happened again," he croaked.

"Another bomb?"

"Thirteen relay boxes have exploded. All in a narrow radius of this facility. It's a reign of terror."

"My God. Is someone attacking the postal service?"

"I cannot speak to that, Mr. Postmaster."

"Or has one of your employees gone off the deep end?"

Postmaster Finkelpearl cleared his throat. "That's not impossible, as you know."

"Wait for Reilly. And remember the watchword. Stonewall. Stonewall. Stonewall."

"I'm stonewalling as best I can."

After New York signed off, the postmaster general was dictating a preliminary statement for the benefit of the media when the incoming calls began coming in a barrage.

"The director of the FBI, on line 1."

"I'm in conference."

"The commissioner of police for New York City. Line 2."

"Tell him to liaise with the FBI. I talk only to federal agencies."

"Yes, Sir."

"Postmaster Finkelpearl on line 1."

The postmaster general hesitated. "Patch him through."

"Mr. Postmaster, this is Finkelpearl."

"I know. Out with it."

"Did you send a postal inspector named Smith to interview me?"

"Smith? No, I told you to await Reilly. He's en route."

"An Inspector Smith just left my office. He showed an inspector's badge. Then Reilly appeared."

"Did you talk to him?"

"I-I'm afraid he managed to get a name out of me."

"What do you mean, a name?"

"They think the bombs were made by one of ours."

"Is that possible?"

"We've had employees shoot other employees, take hostages, steal the mail and destroy it. Just last month, we were breaking in a new man on an optical reader here. The damn fool couldn't punch in the zip codes fast enough to keep pace with the mail stream, so he would stuff postcards into his mouth, chew and swallow them whole."

"That's disgusting."

"Pressure will do that, sir."

"We're not the only game in town any more. Federal Express and UPS are eating our lunch. If we don't get competitive by the end of the century, we'll be reduced to shoveling junk mail. There's good money in junk mail, but it isn't enough. We need more market share, especially in the lucrative express niche. Business won't trust us with their overnight packages until we demonstrate unrelenting reliability in the first-class department."

"I understand the problem, sir. What do I do?"

"What name did you give him?"

"Al Ladeen."

"Al Ladeen. Al Ladeen. Do I know him?"

"I don't see how. He came on board only last year."

"Finkelpearl," said the postmaster general.

"Yes, sir?"

"I think you may have given up one of your own to a federal agent in disguise."

"That's what Reilly thinks."

"We're really screwed now. This is no longer an internal USPS matter."

"What shall I do?"

"Stonewall your end. I'll stonewall my own. If we're lucky, Ladeen is at this moment a face-cancel case."

"Sir?"

"Sucking on the muzzle of a smoking .45."

"Let's hope so."

"You know the drill.. . . They all go that way in the final sort."

Hanging up, the postmaster called out to his secretary, "Tear up that press release and get in here. We're starting over."

The paper went into a waste basket and the postmaster general began again. "In an enterprise as large as the USPS, as in any military organization that depends upon conscripts and volunteers, there are always bad apples," the postmaster general began. He stared up at the office ceiling. Washington traffic hummed outside. Making a mouth, he wrinkled his forehead into fleshy gullies. "Add some boilerplate from my last speech, throw in a sprinkling of happy horseshit. And don't forget to end with 'We deliver for you.' "

"Yes, sir," the secretary said, rising.

After the door had closed, the postmaster general of the United States of America leaned back in his chair and groaned, "What next?"

That was when the call from Oklahoma City came in.

"This is Heydorn. Manager, Oklahoma City."

"Is there a problem, Oklahoma?"

"We've had a shooting here."

"And you call me with that?" the postmaster general exploded. "If I had to field every call when a postal employee went nuts, I wouldn't get any work done." Lowering his voice, he added, "Look, can you keep a lid on this a day or two? We have a pony-distress situation up in New York City."

"Mr. Postmaster, the shooting was not in this building. It was in the new Wiley Post Federal Building."

"A postman was shot?"

"No, the postman did the shooting."

"That makes it tougher to media manage. Damn."

"He massacred an entire courtroom full of people. Including the judge."

"Federal or local?"

"Federal."

"That may be a good thing. Maybe I can pull some strings. Get it swept under the rug or something."

"The FBI has already been to see me."

"You didn't give the bastard up?"

"I handed over his file."

"You utter clown! Who do you think you're working for?"

Manager Heydorn's voice tightened. "The United States Postal Service."

"And who are you answerable to?"

"Why, you, sir."

"Don't you understand the table of organization? Have you ever heard of chain of command? You don't talk to other agencies first. You clear it with me first. What's gotten into you?"

"But, sir, this is Oklahoma City. We've had more than our share of tragedy out here."

"Don't snivel! I can't stand sniveling. No one snivels in my outfit."

"I understand, sir. But we have a rogue letter carrier who's wanted by the FBI for mass murder"

"For which I plan to hold you responsible, Oklahoma. Didn't you read my directive about anger management?"

"We painted all the walls a soothing pink, as directed."

"Including this man's cubicle?"

"He's a letter carrier. He has a route. He can't deliver the mail if he's staring at a pink wall all day."

"What about the premium coffee?"

"Er, I haven't felt the need to deploy it. My employees all seem pretty level-headed. Their psychological tests all came back good. No undue stress. This isn't the big city, you know."

The postmaster general's voice became low and urgent. "I hereby order you to declare an emergency-sanity maintenance coffee break. Understand?"

"Yes, sir."

"Until you hear from me, say nothing, give up nothing and above all, we haven't had this conversation."

"I understand, Mr. Postmaster."

"Remember, loose lips sink ships."

The postmaster general hung up furiously. "Two in one day. God damn the bad luck!"

When his secretary buzzed him again, he was tempted to ignore it. But then, maybe it was good news this time.

"An Inspector Reilly on line 2. It sounds urgent."

"I'll take it."

Reilly's voice was twisted like a bent paper clip when it rattled out of the receiver.

"What's wrong?"

"Sir, I just came from the General Post Office."

"You knock that fool Finkelpearl in line?"

"He understood his responsibilities, sir. But I'm afraid there's more bad news."

"Not more blown boxes?"

"No."

"A shooting?"

"No, it's-"