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‘I’m fine from here,’ said Petunia.

‘Let me see you in,’ said Ahmed. He helped her over the threshold. His guess had been right. There was clean but old carpet and ugly wallpaper with a flower pattern, and a telephone in the hallway. One million six. Ahmed reprimanded himself and gave Mrs Howe his full attention. There was some back-and-forth about whether he should call her daughter for her, or call a doctor, and her saying she wouldn’t hear of it, and then to get rid of him Petunia had to promise that he could bring the newspaper around on days when she wanted it – she didn’t get a daily delivery because she didn’t want a daily paper. They were mostly full of rubbish and why would she want to keep up anyway?

‘OK, OK,’ said Ahmed. ‘Let me write the telephone number down.’ He had a biro but no paper, and went to look for some in the scraps on the table beside the doorway, next to the telephone. There were leaflets for pizza and curry; he took one up and wrote the number on the back.

‘I’ll put it by the phone,’ he said. ‘Call!’ As he was replacing the leaflet on the hall table he noticed that Petunia too had a card with a picture of her house on it.

‘We had one of those this morning,’ he said. ‘“We Want What You Have.”’

‘When you’re my age, nobody wants what you have,’ said Petunia, and Ahmed laughed.

‘We older people have to stick together, Mrs Howe,’ he said. Normally she would have made a joke back, but she was too preoccupied, too deep inside herself, to properly register what he had said.

8

The most unpopular woman in Pepys Road walked slowly down the pavement, taking her time, spreading fear and confusion. She looked from right to left, she looked ahead and back, and no detail escaped her. She seemed to have all the time in the world yet also to be possessed with a sense of mission and purpose. She did not look conscious of the fear and confusion she spread and yet she was, deeply so.

Quentina Mkfesi BSc, MSc (Political Science, University of Zimbabwe, thesis subject: Post-Conflict Resolution in Non-Post-Colonial Societies, with special reference to Northern Ireland, Spain and Chile) was on the lookout for non-residents parked in residents’ parking areas, for business permit-holders parked in residents’ areas and vice versa, for expired permits of both types, for people who had overstayed their paid parking or – and this was a particularly fruitful issue in Pepys Road – for people who had misinterpreted the parking signs and paid for parking but were not parked in the dual-use, residents’ or paid-parking area, but were instead parked in the residents-only area. She was alert to cars parked carelessly, protruding into the public thoroughfare or with one wheel on the pavement. She could also issue tickets for out-of-date vehicle duty. She was not a cruel warden – she regularly allowed a period of grace for out-of-date residents’ permits and unpaid road tax. But she was a very sharp one. She was dressed in a dark green uniform accessorised with webbing in a paler shade of green, trousers which had white strap-like detailing on the bottom of the legs, and a peaked cap. She looked like the Marx Brothers’ idea of a colonel in the Ruritanian customs service from 1905.

The government, the council, and the company Quentina worked for all publicly and repeatedly denied that there was a quota for issuing parking tickets. That was, as everybody knew, a flat lie. Of course there was a quota. Quentina’s was for twenty tickets a day, yielding £1,200 in revenue if all the violators paid within the two weeks’ grace period, and usually more because many of them did not. If there were no appeals upheld – and Quentina, who was good at her job, had the lowest level of upheld appeals of any current employee of Control Services – the revenue in practice would be worth about £1,500 a day. If she worked 250 days a year that meant Quentina was generating revenue of £375,000 per annum. In return for that she was, in theory, paid £12,000, with four weeks’ paid holiday and no health or pension benefits.

Today was showing signs of being a good day. Not because she had already written ten tickets, all of them rock-solid valid, and it wasn’t yet ten o’clock in the morning – no, that was easy, that was, for a warden of Quentina’s talents and experience, routine. It was showing signs of being a good day for another reason. Quentina and four other of the African employees of Control Services played a game whose rules were simple: the person who gave out a ticket to the most expensive car was the winner. Photos were required for proof. Sometimes the prize involved a free drink or a £5 bet, sometimes it was played for honour alone. Quentina had been on a losing streak. But now it seemed her luck was on the move. 27 Pepys Road was, Quentina happened to know, owned by a solicitor who worked for a Premiership football club based in West London. The club sometimes rented the house from him; it had properties nearer their training ground in Surrey but people occasionally wanted to live in town. Quentina had long thought this might be a good place to find a very expensive car without a resident’s permit, so she made a point of regularly visiting Pepys Road, which was otherwise only an averagely productive area from a warden’s point of view. But not today. In the visitors’ parking section there was a Range Rover with only twenty minutes left and a silver Golf with ’05 licence plates which had to move in the next hour – nothing much of interest there. But three parking spaces along from the football solicitor’s house there was the car of Quentina’s dreams, an Aston Martin DB7, a James Bond car with an on-the-road price of £150,000. What made it even better was that the man driving it had bought a parking ticket but – clearly he didn’t know the most recent set of changes in Pepys Road – he had parked in the residents-only area, not the residents-and-visitors area. He had made the classic Pepys Road parking mistake.

With no one in the street and no reason to think she was about to be interrupted, Quentina would normally have gone straight up to the car, written the ticket and taken the pictures and been done. Sometimes, though, it paid to be cunning. She was not a warden who often resorted to tricks but sometimes you had to be street-smart, and so Quentina walked another fifty or so metres past the car, making a mental note of the number and make and model, and then as-if-absent-mindedly tapped the data into her PDA. People were less likely to come running out shouting if they didn’t see you standing right there by the car. The invalid ticket on the car had another hour to run so she should have had plenty of time before the driver came out but you could not be sure; it paid to be careful. Quentina printed the ticket out and wrapped it in the plastic envelope. Now it was game on. She turned, moved briskly to the gleaming, recently washed silver car, snapped up the windscreen wiper – even that felt expensive – and stuck down the violation notice, then, stepping up and down off the kerb and moving backwards to get the relevant parking sign into shot, snapped off four digital photos. As the locals would say: Result!

Everybody hated being ticketed, just as everyone hated all the traffic on the roads except themselves. Everyone knew that the city would grind to a halt without restrictions on where cars could and couldn’t park, and everyone knew that everybody would disobey all the laws without compunction if they weren’t enforced. It was just that nobody wanted the laws to apply to them. Part of the problem, as Quentina had been told several times, was that ‘the laws against drivers are the only fucking laws that are ever fucking enforced’. But that, Quentina felt, wasn’t her problem. She had no fear of confrontation, which was just as well as it was a very unusual workday that did not feature at least one or two altercations with upset or furious or hysterically weeping or racially abusive or threatening or not entirely sane freshly ticketed motorists. Still, it was better for everyone to avoid ugly scenes, and Quentina was in a good mood as she moved off down Pepys Road. Because she was in a good mood, and because it would have no effect on the quota either way, she merely noted a ten-days-out-of-date resident’s permit on an ’03-reg A-class Mercedes, and magnanimously took no action. Quentina went to spread fear and confusion somewhere else. It was going to be fun after work, showing the photo of the Aston Martin. Quentina planned to tell people she’d personally ticketed James Bond himself. In his tuxedo. And that he’d been with the woman from Casino Royale.