Rosen shook his head. “Can’t take cash, either,” he said. “I’m going to have to bill this back to your employee account number and it’ll be deducted from your uniform allowance or taken out of your paycheck. That’s the way we do it here.“ Rosen was a veritable fount of airline operations information and I was grateful.
He handed me a form in triplicate and I commenced to fill in the required information. Opposite the space for my name were five small connected boxes, and I assumed rightly that they were for an employee’s payroll account number. Five boxes. Five digits. I filled in the boxes with the first five numbers that came to mind, signed the form and pushed it back to Rosen. He snapped off the bottom copy, handed it to me.
“Thank you very much, Mr. Rosen,” I said, and left, carrying the lovely uniform. If Rosen answered, I didn’t hear him.
I went back to my room and dialed the Pan Am switchboard again. “Excuse me, but I was referred to the stores department,” I said, acting confused. “What is that, please? I’m not with the company, and I have to make a delivery there.”
The switchboard girl was most helpful. “Stores is our employee commissary,” she said. “It’s in Hangar Fourteen at Kennedy Airport. Do you need directions?”
I said I didn’t and thanked her. I took an airport bus to Kennedy and was dismayed when the driver let me off in front of Hangar 14. Whatever stores Pan Am kept in Hangar 14, they had to be valuable. The hangar was a fortress, surrounded by a tall cyclone fence topped with strands of barbed wire and its entrances guarded by armed sentries. A sign on the guard shack at each entrance warned “employees only.”
A dozen or more pilots, stewardesses and civilians entered the compound while I reconnoitered from the bus stop. I noticed the civilians stopped and displayed identification to the guards, but most of the uniformed personnel, pilots and stewardesses, merely strolled through the gate, some without even a glance at the guard. Then one turned back to say something to a sentry and I noticed he had an ID card clipped to his breast pocket below his wings .
It was a day that threatened rain. I had brought a raincoat along, a black one similar to the ones some of the pilots had draped over their arms. I had my newly acquired pilot’s uniform in a small duffle bag. I felt a little like Custer must have felt when he chanced upon Sitting Bull’s Sioux.
I reacted just like Custer. I charged. I went into one of the airport toilets and changed into the uniform, stuffing my civies into the duffle bag. Then I left the terminal and walked directly toward Hangar 14’s nearest entrance.
The guard was in his shack, his back toward me. As I neared the gate, I flipped the raincoat over my left shoulder, concealing the entire left side of my jacket, and swept off my hat. When the guard turned to confront me, I was combing my hair with my fingers, my hat in my left hand.
I didn’t break stride. I smiled and said crisply, “Good evening.” He made no effort to stop me, although he returned my greeting. A moment later I was inside Hangar 14. It was, indeed, a hangar. A gleaming 707, parked at the rear of the building, dominated the interior. But Hangar 14 was also an immense compartmented office structure containing the offices of the chief pilot and chief stewardess, the firm’s meteorology offices and dozens of other cubicles that I presumed accommodated other Pan Am functions or personnel. The place was teeming with human traffic. There seemed to be dozens of pilots, scores of stewardesses and innumerable civilians milling around. I presumed the latter were clerks, ticket agents, mechanics and other nonflying personnel.
I hesitated in the lobby, suddenly apprehensive. Abruptly I felt like a sixteen-year-old and I was sure that anyone who looked at me would realize I was too young to be a pilot and would summon the nearest cop.
I didn’t turn a head. Those who did glance at me displayed no curiosity or interest. There was a large placard on a facing wall listing various departments and with arrows pointing the way. Stores was down a corridor to my left, and proved to be a military-like cubicle with a myriad of box-holding shelves. A lanky youth with his name embroidered on the right side of his shirt rose from a chair in front of a large desk as I stopped at the counter.
“Can I he’p ya?” he asked in molasses tones. It was the first real southern drawl I’d ever heard. I liked it.
“Yes,” I said and attempted a rueful grin. “I need a pair of wings and a hat emblem. My two-year-old took mine off my uniform last night and he won’t, or can’t, tell me what he did with them.”
The storekeeper laughed. “We got mo‘ wings on kids ’n gals ‘n we got on pilots, I ’spect,” he said drolly. “We shore replace a lot of ‘em, anyway. Here you are. Gimme yore name and employee number.” He took a form from a file slot on his desk and laid it on the counter with a pair of golden wings and a Pan Am cap badge and stood, pen poised.
“Robert Black, first officer, 35099,” I said, affixing the hat emblem and pinning the wings on my tunic. “I’m out of Los Angeles. You need an address there?”
He grinned. “Nah, damned computers don’t need noth-in‘ but numbers,” he replied, handing me a copy of the purchase form.
I loitered leaving the building, trying to mingle unobtrusively with the crowd.
I wanted to pick up as much information as possible on airline pilots and airline operations, and this seemed a good opportunity to glean a few tidbits. Despite the number of pilots and other aircrewmen in the building, they all seemed to be strangers to one another. I was especially interested in the plastic-enclosed cards, obviously identification of some sort, that most of the pilots sported on their breasts. The stewardesses, I observed, had similar ID cards but had them clipped to their purse straps.
A couple of pilots were scanning notices tacked on a large bulletin board in the lobby. I stopped and pretended to look at some of the notices, FAA or Pan Am memos mostly, and was afforded a close-up view of one pilot’s ID card. It was slightly larger than a driver’s license and similar to the one in my pocket, save for a passport-sized color photograph of the man in the upper right-hand corner and Pan American’s firm name and logo across the top in the company’s colors.
Obviously/ I reflected as I left the building, I was going to need more than a uniform if I was to be successful in my role of Pan Am pilot. I would need an ID card and a great deal more knowledge of Pan Am’s operations than I possessed at the moment. I put the uniform away in my closet and started haunting the public library and canvassing bookstores, studying all the material available on pilots, flying and airlines. One small volume I encountered proved especially valuable. It was the reminiscences of a veteran Pan American flight captain, replete with scores of photographs, and containing a wealth of airline terminology. It was not until later I learned that the pilot’s phraseology was somewhat dated.
A lot of the things I felt I ought to know, however, were not in the books or magazines I read. So I got back on the pipe with Pan Am. “I’d like to speak to a pilot, please,” I told the switchboard operator. “I’m a reporter for my high school newspaper, and I’d like to do a story on pilots’ lives-you know, where they fly, how they’re trained and that sort of stuff. Do you think a pilot would talk to me?”
Pan Am has the nicest people. “Well, I can put you through to operations, the crew lounge,” said the woman. “There might be someone sitting around there that might answer some of your questions.”
There was a captain who was happy to oblige. He was delighted that young people showed an interest in making a career in the airline field. I introduced myself as Bobby Black, and after some innocuous queries, I started to feed him the questions I wanted answered.
“What’s the age of the youngest pilot flying for Pan Am?”