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A car came up the wide, tree-lined street and pulled in right in front of Bonnie. It was a bright red Impala, but the man who got out of it didn’t look like the Impala type. He was of average height and build, but gave the impression of occupying more space than he actually did, and being entitled to it. His hair was dark and curly, his beard grizzly gray and neatly trimmed. He wore a double-breasted astrakhan coat over what looked like a tweed suit, with well-polished oxfords and those Italian-framed glasses that don’t make you look like a nerd. The Impala had to be a rental. The family Volvo or Audi, or whatever distinguished import the Distinguished Professor drove, would be in storage with the rest of his stuff back in New Hampshire. Lifting her purse from the passenger seat, Bonnie Kowalski switched on a smile and got out to greet him.

Ten minutes later, she knew that it had all been a waste of time. Less than ten, in fact, but she’d tried to kid herself for a while there. However the sale went, Bonnie normally got along really well with her clients. That was one reason why she was such a successful realtor. Maybe that was also one reason why Jerry didn’t ask too many questions about her being out so much in the evening, seeing as she had been paying the bills ever since his job with a marine brokerage turned out not to be recession-proof. Real estate is a people business, and Bonnie liked to think of herself as a people person. Plus there was always a little buzz in the air when the client was a man. Men had always gravitated toward her, drawn by her looks and a sense that they could relax around her. She enjoyed this for its own sake, and knew how to turn it to her practical advantage. And if the guy happened to be gay, she could work that room too, with her sassy sister act.

So it kind of shocked her to discover there was no way she could relate to Professor Samuel Baines Sherman. Not only did Bonnie’s social firepower fail to make the slightest impression on the Sherman Tank, as she privately dubbed him, but it turned out that he had no intention whatever of buying. For a while she thought he might be trying to work some leverage on the price, but when she hinted that there could well be some flexibility in that area, he just carried right on enumerating all the defects of the property. After a while she gave up. It was like the guy was giving a lecture on whatever the heck he was Distinguished for. There was no way to stop him short of walking out, and she couldn’t afford to do that. Losing the sale was bad enough, but if the client complained to Jack Capoccioni she could be in deep shit. Marine brokerage wasn’t the only job description where there were more applicants than positions these days.

Sherman’s basic bitch was that the property had been willfully misrepresented in the description he had been sent, describing it as a “gracious and immaculate rehab in move-in condition combining sophisticated family living and oodles of charm.” OK, so it was a bunch of bull, but Bonnie didn’t write the copy. Plus everyone knew that was just a come-on, feel-good stuff. All that really counted was the location and the price. After that you had to go look. But Professor Sherman evidently felt he’d been deliberately conned out of an hour of his valuable time, and wasn’t going to leave until he’d made damn sure that Bonnie never tried to pull a fast one on him again. As a result he led her through every room in the goddamn house, pointing out at great length why it was totally and utterly inappropriate for a man of his status.

“These rooms have been insensitively remodeled at some stage, probably the late forties or early fifties to judge from the moldings. The whole rationale of the original ground plan has been destroyed thereby, creating an architecturally psychotic ambience. Just look at the shape and dimensions relative to the height of the ceilings! It’s like a rat maze designed by Piranesi. No claptrap about graciousness and sophistication can change that.”

They had reached the bedrooms by now. Bonnie Kowalski figured she had to eat shit for about another ten minutes, then he’d be through. Give him satisfaction, she told herself. Keep him sweet for the future. Nevertheless, she felt a huge surge of relief when she heard footsteps on the stairs. Jack Capoccioni had told her he would drop by if he got through with the Schlumberger deal in time, see how she was doing, maybe work a squeeze play if the client was hard to close. This way he’d get to see for himself what an asshole the guy was, and she’d be off the hook.

“I must confess myself stupefied by your inability to grasp the nature of my requirements, Ms. Kowalski,” Sherman was saying. “I think it would be fair to say that I boast a certain renown as an effective communicator in academic, civic and political circles throughout the country. I am therefore mortified and dismayed to discover that in this instance I have evidently been unsuccessful in enabling you to grasp something as straightforward as the type of house I am looking for. Whether the responsibility for this failure is mine or yours is unclear, but at all events it is something we must rectify momentarily if we are to continue to do business.”

Behind them, the door creaked on its hinges.

“Hi, Jack!” said Bonnie, turning.

But the man who stood there wasn’t Jack. He was younger and fitter, wearing some kind of sports outfit and holding something in one hand, a personal stereo maybe. There was another guy behind him, standing in the shadows. Then they came into the room, and she recognized the two joggers who’d passed by while she was sitting outside waiting for Sherman.

“Don’t do anything stupid, you won’t get hurt,” the first man said.

It was an uneducated voice, sullen and constrained. He was about twenty, twenty-five, with a face that tapered to a protuberant jaw. He had meaty lips, slightly buck teeth and evasive, widely spaced blue eyes. He raised his hand, and Bonnie realized that the thing he was holding wasn’t a Walkman.

“Yeah,” said the other man, moving forward into the room. “That’s right.”

This was the shorter one. He had bleached blond hair and a little slit of a mouth, and he was also carrying a pistol. He reminded Bonnie of one of the other realtors called Randy who’d been pink-slipped a couple of months back, and for a moment she thought of those news stories you see where some guy who’s been fired comes back to work and starts shooting at random. But she knew it wasn’t Randy.

“Kneel down on the floor,” the tall one said.

Both men were wearing transparent plastic gloves, Bonnie noticed, the kind her gynecologist used for pelvics.

“I’ve got two hundred dollars in my wallet, and a gold Rolex,” Samuel Baines Sherman announced calmly. “You’re welcome to both.”

“Kneel the fuck down!” the squat guy shouted tensely.

Sherman gave out a long sigh, as though this were just one more of the tedious and unnecessary inconveniences he had to face every day of his life, due to the incompetence of others.

“Kneel?” he repeated with a peeved frown. “What on earth for?”

“Do what they say!” Bonnie Kowalski told him, all the fury and frustration she’d suppressed now gushing out. “I don’t want to get shot just because you’re an asshole!”

Sherman looked more shocked by this than by the gunmen’s appearance. Well, screw him. She didn’t care about losing the sale any more. She didn’t even care about Jack Capoccioni getting mad. Setting her purse down carefully, she knelt beside it, facing the two gunmen. After a moment’s hesitation, Sherman gave a little weary shrug and got to his knees. The tall guy unzipped the pocket of his backpack, watching them all the while.