When he'd come down on that first night, telling her to put on the hood, she'd been absolutely terrified. But he'd told her not to worry, that no one would hurt her, and that she'd be going home soon, and even though he'd talked in a strange rasping voice as if he was trying to disguise it, and had stroked her arm with cold, gloved hands, his touch lingering that little bit too long, something told her that he meant what he said.
As time wore on she'd begun to lose hope of going home and being reunited with her mum and her friends, and everyone she cared about. But she had to be brave. She just had to be. It was just that she really didn't want to die. She was happy. She'd never done anything wrong, and she couldn't see why anyone would do this to her. It wasn't fair. And when she thought about what might happen to her, she got really scared. Although she trusted the smelly one, she definitely didn't trust the one he was working with.
He'd only been down once, on the second night. When he'd called out to her from the top of the stairs, telling her to put on the hood, his voice was harsh and cruel, with no kindness in it at all. She'd done what she was told to do and had then sat there waiting, but she hadn't heard his approach. He was that silent on his feet it was like he was a phantom. All that told her he was in the room was the faint smell of cigarettes, and a feeling that someone was watching her.
After a while she'd asked uncertainly whether there was anyone there.
'Yeah,' came the reply, like he was mocking her. 'I'm here.'
'What do you want?'
'You're going to talk to your mum. You're going to tell her that if she pays the money, then you'll be going home tomorrow.'
She felt a rush of excitement. 'And will I?'
'If she does what she's told, yeah,' he answered, but it didn't sound like he meant it. 'Now turn round on the bed so you're facing the wall.'
She did what she was told.
'Bet you're not used to being told what to do, are you? Little rich girl like you. Bet you usually tell the servants what to do, don't you?'
'I don't have servants,' she said quietly. 'I'm just normal.'
'You don't know what normal is, you little bitch.'
'Why are you doing this to me?' she asked, because she really didn't understand why he was being so cruel to her.
'You don't ask the questions,' he said, ripping the hood from her head in one movement. 'You obey orders. Keep staring at the wall, and remember what you've got to tell your mum. If she does what we say, you go home tomorrow.'
He'd pushed a phone roughly against her ear and a couple of seconds later her mum had come on the line. Emma felt a huge burst of emotion. She wanted to cry so much but she knew she had to hold it together for her mum's sake, so she'd said she was fine and that if the money was paid she'd be back tomorrow. She'd wanted to say more but the phone had been snatched away with a hissed 'Don't turn round', and then a few seconds later she'd heard the key turn in the lock of the cellar door.
After he'd gone, she'd sat there shaking for several minutes, part of her feeling hope now that she'd heard her mum's voice, but a much bigger part feeling fear. She'd never come across anyone truly evil before, and now that she had, it made her wonder whether she was ever going to get out of here alive. Because they hadn't let her go, like he'd said they would. She was still here, hoping that the smelly one would keep the cruel one from doing anything to her, which was why she'd been as nice as possible to him whenever he came down.
They were talking upstairs now, their voices muffled, and she wondered what time it was. They'd taken her watch, or at least she thought they had. When she'd woken up in this place for the first time, it was gone, as was her handbag, which had had her mobile phone in it. All she'd been left with were the clothes she was wearing when she'd been taken – a black T-shirt, denim skirt and her favourite wedge-heeled sandals – and she was still in them now.
The smelly one had already been in that morning to give her sandwiches – Marmite this time – and to change the bucket. That was a while back now. He'd seemed in a strange mood. Normally he was quite friendly, but today he'd been quiet, and it had worried her. She'd asked him if everything was all right, and when they were going to let her go like they'd said they would, and he'd come over, sat down and put his arm round her, telling her it was going to be fine and that she'd be home very soon. Even though she'd felt like throwing up with him so close to her, she'd told him once again that she just wanted to be back with her mum and her friends, because she thought that if she said it enough times he'd feel sorry for her and would help to make it happen. He'd told her not to worry, everything would be all right, like he always did, but this time it seemed as if he was making an effort to say it, and that maybe it wasn't true.
The voices were getting louder. They were arguing. She got up from the bed and walked as far as the chain would allow until she was almost at the bottom of the steps, then stopped and listened, straining hard to hear what they were saying.
The voices stopped before she could make out any words, and then suddenly the key turned in the lock and the door flew open, slamming hard against the wall.
Emma darted back, rushing for the bed, but not before she'd seen the man at the top of the stairs, partly silhouetted by the bright light behind him. She'd only got the barest of glimpses, just enough time to note that he was of normal height and build and had dark hair. For just half a second their eyes had met, but she knew straight away that she'd made a terrible mistake.
'Get your hood on. Now,' the cruel one called out from the top of the steps.
Shaking with fear, trying hard not to cry, Emma sat on the bed and pulled the hood over her head. She heard the door shutting, followed by a pause that lasted long enough that she began to hope he wasn't coming down at all, and then she heard the footfalls moving fast, louder than last time. She tensed as she heard him stop in front of her.
'Did you see me?' he hissed, venom in his voice.
'No,' she answered, shaking her head vigorously.
'Did you see me, bitch? Tell me the truth.'
'No, I promise.' She pushed herself back against the cold stone wall, her heart pounding.
He tore the hood off and she turned her head away from him, shutting her eyes, not wanting to see him, knowing only too well what seeing him would mean. He grabbed her roughly by the chin, squeezing the flesh, and pulled her towards him.
'Look me in the eye, bitch. Did you fucking see me?'
She opened her eyes and saw that he'd put on a black balaclava. His face was only inches away from hers.
'No, honestly, I didn't,' she said, finding it hard to get the words out. 'Please, you're hurting me.'