My meeting “problem” was even worse at the Pentagon. My days there began with a “day brief” in my office to acquaint me with what had happened overnight and the bureaucratic challenges ahead that day; the day ended with a “wrap up” at the same Jefferson Davis round table, where we surveyed the bureaucratic battle damage of the day. That table was one of three antiques in the office. (I would joke with visitors, four, if you included me.) There was also an elaborately carved long table behind my desk that had belonged to Ulysses S. Grant. My huge partners desk had been General John J. Pershing’s, spirited away from the Old Executive Office Building next to the White House to the Pentagon by the second secretary of defense, a political hack named Louis Johnson. The rest of the office was in “late government” style, that is, brown leather chairs and a sofa, exquisitely accented by stark fluorescent lighting. Two portraits were on the wall behind my desk: my personal heroes, General George C. Marshall and General Dwight D. Eisenhower.
Robert Rangel conducted both the morning and evening meetings, which included just the two of us and my senior military assistant. Rangel had the best poker face of anyone I’ve ever known, so when he started in, I had no idea whether he was going to give me good news (quite rare) or set my hair on fire with some disaster (routinely). The rest of the day was filled with secure videoconferences with commanders in Baghdad and Afghanistan; meetings with my foreign counterparts (sometimes two or three a day); meetings on the budget or various weapons programs; meetings on civilian and military personnel; meetings on service-specific issues; meetings on issues of special concern to me that I wanted to track closely (usually having to do with the troops in the field). I usually ate lunch alone so I didn’t have to talk to anyone for at least forty-five minutes during the day. For a mental break, I would usually do the daily New York Times crossword puzzle while I ate my sandwich. In the mix were all the calls and meetings with members of Congress and congressional hearings. Pace and subsequently Mike Mullen sat in with me on many, if not most, of these meetings. PowerPoint slides were the bane of my existence in Pentagon meetings; it was as though no one could talk without them. As CIA director, I had been able to ban slides from briefings except for maps or charts; as secretary, I was an abject failure at even reducing the number of slides in a briefing. At the CIA, I was able on most days to protect an hour or so a day to work in solitude on my strategies for change and moving forward. No such luck at Defense. One tactic of bureaucracies is to so fill the boss’s time with meetings that he or she has no time to meddle in their affairs or create problems for them. I am tempted to say that the Pentagon crew did this successfully, except that many of my meetings were those I had insisted upon in order to monitor progress on matters important to me or to put pressure on senior leaders to intensify their efforts in accomplishing my priorities.
In truth, nothing can prepare you for being secretary of defense, especially during wartime. The size of the place and its budget dwarf everything else in government. As I quickly learned from 535 members of Congress, its programs and spending reach deeply into every state and nearly every community. Vast industries and many local economies are dependent on decisions made in the Pentagon every day. The secretary of defense is second only to the president in the military chain of command (neither the vice president nor the chairman of the Joint Chiefs of Staff is in the chain at all), and any order to American forces worldwide goes from the president to the secretary directly to the combatant commanders (although as a practical matter and a courtesy, I routinely asked the chairman to convey such orders). More important than any of the meetings, the secretary makes life-and-death decisions every day—and not just for American military forces. Since 9/11, the president has delegated to the secretary the authority to shoot down any commercial airliner he, the secretary, deems to be a threat to the United States. The secretary can also order missiles fired to shoot down an incoming missile. He can move bombers and aircraft carriers and troops. And every week he makes the decisions on which units will deploy to the war front and around the world. It is an unimaginably powerful position.
At the same time, no secretary of defense who wants to remain in the job can ever forget that he works for the president and serves only at the pleasure of the president. To be successful, the secretary must build a strong relationship of mutual trust with him and also with the White House chief of staff and other senior executive staff members—and, most certainly, with the director of the Office of Management and Budget.
The secretary of defense is also part of a broader national security team—the vice president, secretary of state, national security adviser, director of national intelligence, and director of the CIA among them, and the part he chooses to play on that team can have a big impact on the nation’s, and a president’s, success. Further, money fuels the Defense machine, and because every dime must be approved by Congress, the secretary needs to have the savvy and political skill to win the support of members and to overcome their parochial interests for the greater good of the country.
In short, despite the tremendous power inherent in the job, the secretary of defense must deal with multiple competing interests both within and outside the Pentagon and work with many constituencies, without whose support he cannot be successful. He is constantly fighting on multiple fronts, and much of every day is spent developing strategies to win fights large and small—and deciding which fights to avoid or concede. The challenge was winning the fights that mattered while sustaining and even strengthening relationships, while reducing the number of enemies and maximizing the number of allies.
MAKING PEACE AT HOME
Before becoming secretary, I had heard and read that Defense’s relationships with Congress, the media, and other agencies of the government—and the national security team—were in trouble. I had also heard rumors of real problems between the civilian leadership and senior military officers. Then I arrived in Washington for confirmation and really got an earful about how bad things were—from members of Congress in both parties, from reporters I had known a long time, from friends in government, and from a number of old associates with close ties to many in the Pentagon, both civilian and military. To this day, I don’t know how much of this gossip was simply animosity toward Rumsfeld, how much was institutional ax-grinding, and how much was just sucking up to the new guy by trashing his predecessor (an old habit and a highly refined skill in Washington). But I also knew that in Washington, perception is reality, and that I had to tackle the reality that the Department of Defense had alienated just about everyone in town and that I had a lot of fences to mend. It would be critical to success in Iraq.
I started closest to home, in the executive corridors of the Pentagon itself, the E-Ring, the outermost corridor in the building and home to the most senior military and civilian officials. An hour after I was sworn in on December 18, I held my first staff meeting with the senior civilian leadership and the Joint Chiefs of Staff. I wanted them to know right away how I intended to operate. This is part of what I said:
First, contrary to rumors in the press, I am not planning any personnel changes and I am not bringing anyone in with me. I have every confidence in you and in your professionalism. The last thing anyone needs, in the seventh year of an administration and in the midst of two wars, is a bunch of neophytes surrounding a neophyte secretary.