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"I didn't say brush your teeth," said Mama Strong. She gave Norah a yellow t-shirt, gray sweatpants and plastic flip flops, took her to the bathroom and waited for Norah to use the toilet, wash her face with tap water and change. Then she took the clothes Norah had arrived in and went away.

The old woman pointed with her lollipop to an empty mattress, thin wool blanket folded at the foot. Norah lay down, covered herself with the blanket. The room was stuffy, warm, and smelled of the bodies in it. The mattress closest to Norah's belonged to a skinny black girl with a scabbed nose and a bad cough. Norah knew she was awake because of the coughing. "I'm Norah," she whispered, but the old woman in the corner hissed and clapped her hands. It took Norah a long time to realize that no one was ever going to turn off the light.

Three times during the night she heard someone screaming. Other times she thought she heard the ocean, but she was never sure; it could have been a furnace or a fan.

In the morning, the skinny girl told Mama Strong that Norah had talked to her. The girl earned five points for this, which was enough to be given her hairbrush.

"I said no talking," Mama Strong told Norah.

"No, you didn't," said Norah.

"Who is telling the truth? You or me?" asked Mama Strong.

Norah, who hadn't eaten since the airplane or brushed her teeth in twenty four hours, had a foul taste in her mouth like rotting eggs. Even so she could smell the onions on Mama Strong's breath. "Me," said Norah.

She lost ten points for the talking and thirty for the talking back. This put her, on her first day, at minus forty. At plus ten she would have earned her toothbrush; at plus twenty, her hairbrush.

Mama Strong said that no talking was allowed anywhere-points deducted for talking-except at group sessions, where talking was required-points deducted for no talking. Breakfast was cold hard toast with canned peaches-points deducted for not eating-after which Norah had her first group session.

Mama Strong was her group leader. Norah's group was the girls from room 217. They were, Norah was told, her new family. Her family name was Power. Other families in the hotel were named Dignity, Consideration, Serenity, and Respect. These were, Mama Strong said, not so good as family names. Power was the best.

There were boys in the west wings of the motel, but they wouldn't ever be in the yard at the same time as the girls. Everyone ate together, but there was no talking while eating so they wouldn't be getting to know each other; anyway they were all very bad boys. There was no reason to think about them at all, Mama Strong said.

She passed each of the Power girls a piece of paper and a pencil. She told them to write down five things about themselves that were true.

Norah thought about Enoch and Kayla, whether they knew where she had gone, what they might try to do about it. What she would do if it were them. She wrote: I am a good friend. I am fun to be with. Initially that was a single entry. Later when time ran out, she came back and made it two. She thought about her parents. I am a picky eater, she wrote on their behalf. She couldn't afford to be angry with them, not until she was home again. A mistake had been made. When her parents realized the kind of place this was, they would come and get her.

I am honest. I am stubborn, she wrote, because her mother had always said so. How many times had Norah heard how her mother spent eighteen hours in labor and finally had a c-section just because fetal Norah wouldn't tuck her chin to clear the pubic bone. "If I'd known her then like I know her now," Norah's mother used to say, "I'd have gone straight to the c-section and spared myself the labor. 'This child is never going to tuck her chin,' I'd have said."

And then Norah scratched out the part about being stubborn, because she had never been so angry at her parents and she didn't want to give her mother the satisfaction. Instead she wrote, nobody knows who I really am.

They were all to read their lists aloud. Norah was made to go first. Mama Strong sucked loudly through her teeth at number four. "Already this morning, Norah has lied to me two times," she told the group. "'I am honest' is the third lie today."

The girls were invited to comment. They did so immediately and with vigor. Norah seemed very stuck on herself, said a white girl with severe acne on her cheeks and chin. A red-haired girl with a freckled neck and freckled arms said that there was no evidence of Norah taking responsibility for anything. She agreed with the first girl. Norah was very stuck-up. The skinny girl with the cough said that no one honest ended up here. None of them were honest, but at least she was honest enough to admit it.

"I'm here by mistake," said Norah.

"Lie number four." Mama Strong reached over and took the paper, her eyes like stones. "I know who you really are," she said. "I know how you think. You think, how do I get out of here?

"You never will. The only way out is to be different. Change. Grow." She tore up Norah's list. "Only way is to be someone else completely. As long as some tiny place inside is still you, you will never leave."

The other girls took turns reading from their lists. "I am ungrateful," one of them had written. "I am a liar," read another. "I am still carrying around my bullshit," read the girl with the cough. "I am a bad person." "I am a bad daughter."

It took Norah three months to earn enough points to spend an afternoon outside. She stood blinking in the sun, watching a line of birds thread the sky above her. She couldn't see the ocean, but there was a breeze that brought the smell of salt.

Later she got to play kickball with the other Power girls in the old, drained motel pool. No talking, so they played with a silent ferocity, slamming each other into the pool walls until every girl was bleeding from the nose or the knee or somewhere.

After group there were classes. Norah would be given a lesson with a multiple choice exercise. Some days it was math, some days history, geography, literature. At the end of an hour someone on staff would check her answers against a key. There was no instruction and points were deducted for wrong answers. One day the lesson was the Frost poem "The Road Not Taken," which was not a hard lesson, but Norah got almost everything wrong because the staff member was using the wrong key. Norah said so and she lost points for her poor score, but also for the talking.

It took eleven months for Norah to earn enough points to write her parents. She'd known Mama Strong or someone else on staff would read the letter so she wrote it carefully. "Please let me come home. I promise to do whatever you ask and I think you can't know much about this place. I am sick a lot from the terrible food and have a rash on my legs from bug bites that keeps getting worse. I've lost weight. Please come and get me. I love you. Norah."

"So manipulative," Mama Strong had said. "So dishonest and manipulative." But she put the letter into an envelope and stamped it.

If the letter was dishonest, it was only by omission. The food here was not only terrible, it was unhealthy, often rotting, and there was never enough of it. Meat was served infrequently, so the students, hungry enough to eat anything, were always sick after. No more than three minutes every three hours could be spent on the toilet; there were always students whose legs were streaked with diarrhea. There was no medical care. The bug bites came from her mattress.

Sometimes someone would vanish. This happened to two girls in the Power family. One of them was the girl with the acne, her name was Kelsey. One of them was Jetta, a relatively new arrival. There was no explanation; since no one was allowed to talk, there was no speculation. Mama Strong had said if they earned a hundred points they could leave. Norah tried to remember how many points she'd seen Kelsey get; was it possible she'd had a hundred? Not possible that Jetta did.