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But what happened in Vienna in March, 1938, was altogether different. Eichmann's task had been defined as “forced emigration,” and the words meant exactly what they said: all Jews, regardless of their desires and regardless of their citizenship, were to be forced to emigrate—an act which in ordinary language is called expulsion. Whenever Eichmann thought back to the twelve years that were his life, he singled out his year in Vienna as head of the Center for Emigration of Austrian Jews as its happiest and most successful period. Shortly before, he had been promoted to officer's rank, becoming an Untersturmführer, or lieutenant, and he had been commended for his “comprehensive knowledge of the methods of organization and ideology of the opponent, Jewry.” The assignment in Vienna was his first important job, his whole career, which had progressed rather slowly, was in the balance. He must have been frantic to make good, and his success was spectacular: in eight months, forty-five thousand Jews left Austria, whereas no more than nineteen thousand left Germany in the same period; in less than eighteen months, Austria was “cleansed” of close to a hundred and fifty thousand people, roughly sixty per cent of its Jewish population, all of whom left the country “legally”; even after the outbreak of the war, some sixty thousand Jews could escape. How did he do it? The basic idea that made all this possible was of course not his but, almost certainly, a specific directive by Heydrich, who had sent him to Vienna in the first place. (Eichmann was vague on the question of authorship, which he claimed, however, by implication; the Israeli authorities, on the other hand, bound [as Yad Vashem's Bulletin put it] to the fantastic “thesis of the all-inclusive responsibility of Adolf Eichmann” and the even more fantastic “supposition that one [i.e., his] mind was behind it all,” helped him considerably in his efforts to deck himself in borrowed plumes, for which he had in any case a great inclination.) The idea, as explained by Heydrich in a conference with Goring on the morning of the Kristallnacht, was simple and ingenious enough: “Through the Jewish community, we extracted a certain amount of money from the rich Jews who wanted to emigrate. By paying this amount, and an additional sum in foreign currency, they made it possible for poor Jews to leave. The problem was not to make the rich Jews leave, but to get rid of the Jewish mob.” And this “problem” was not solved by Eichmann. Not until the trial was over was it learned from the Netherlands State Institute for War Documentation that Erich Rajakowitsch, a “brilliant lawyer” whom Eichmann, according to his own testimony, “employed for the handling of legal questions in the central offices for Jewish emigration in Vienna, Prague, and Berlin,” had originated the idea of the “emigration funds.” Somewhat later, in April, 1941, Rajakowitsch was sent to Holland by Heydrich in order to “establish there a central office which was to serve as a model for the ‘solution of the Jewish question’ in all occupied countries in Europe.”

Still, enough problems remained that could be solved only in the course of the operation, and there is no doubt that here Eichmann, for the first time in his life, discovered in himself some special qualities. There were two things he could do well, better than others: he could organize and he could negotiate. Immediately upon his arrival, he opened negotiations with the representatives of the Jewish community, whom he had first to liberate from prisons and concentration camps, since the “revolutionary zeal” in Austria, greatly exceeding the early “excesses” in Germany, had resulted in the imprisonment of practically all prominent Jews. After this experience, the Jewish functionaries did not need Eichmann to convince them of the desirability of emigration. Rather, they informed him of the enormous difficulties which lay ahead. Apart from the financial problem, already “solved,” the chief difficulty lay in the number of papers every emigrant had to assemble before he could leave the country. Each of the papers was valid only for a limited time, so that the validity of the first had usually expired long before the last could be obtained. Once Eichmann understood how the whole thing worked, or, rather, did not work, he “took counsel with himself” and “gave birth to the idea which I thought would do justice to both parties.” He imagined “an assembly line, at whose beginnings the first document is put, and then the other papers, and at its end the passport would have to come out as the end product.” This could be realized if all the officers concerned—the Ministry of Finance, the income tax people, the police, the Jewish community, etc.—were housed under the same roof and forced to do their work on the spot, in the presence of the applicant, who would no longer have to run from office to office and who, presumably, would also be spared having some humiliating chicaneries practiced on him, and certain expenses for bribes. When everything was ready and the assembly line was doing its work smoothly and quickly, Eichmann “invited” the Jewish functionaries from Berlin to inspect it. They were appalled: “This is like an automatic factory, like a flour mill connected with some bakery. At one end you put in a Jew who still has some property, a factory, or a shop, or a bank account, and he goes through the building from counter to counter, from office to office, and comes out at the other end without any money, without any rights, with only a passport on which it says: ‘You must leave the country within a fortnight. Otherwise you will go to a concentration camp.’”

This, of course, was essentially the truth about the procedure, but it was not the whole truth. For these Jews could not be left “without any money,” for the simple reason that without it no country at this date would have taken them. They needed, and were given, their Vorzeigegeld, the amount they had to show in order to obtain their visas and to pass the immigration controls of the recipient country. For this amount, they needed foreign currency, which the Reich had no intention of wasting on its Jews. These needs could not be met by Jewish accounts in foreign countries, which, in any event, were difficult to get at because they had been illegal for many years; Eichmann therefore sent Jewish functionaries abroad to solicit funds from the great Jewish organizations, and these funds were then sold by the Jewish community to the prospective emigrants at a considerable profit—one dollar, for instance, was sold for 10 or 20 marks when its market value was 4.20 marks. It was chiefly in this way that the community acquired not only the money necessary for poor Jews and people without accounts abroad, but also the funds it needed for its own hugely expanded activities. Eichmann did not make possible this deal without encountering considerable opposition from the German financial authorities, the Ministry and the Treasury, which, after all, could not remain unaware of the fact that these transactions amounted to a devaluation of the mark.