He outlined in rapid broken sentences what he believed was sure to happen and Bump listened, cautious and reluctant and yet knowing from past experience how often Clem was right.
“We can hardly feed the whole nation, Clem,” he said at last.
Clem was immediately impatient. “I’m not talking about the nation. I’m talking about hungry people. I want to set up restaurants in the big cities as quick as we can. Our markets will supply our own restaurants. Whoever can pay will pay, of course. At first most people can pay and will want to. But I am thinking of January and February, maybe even this winter, and I’m thinking of next winter and maybe the winter after. That’s when things will get bad.”
It was impossible to get so huge a plan going as quickly as Clem thought it should and could. But it was done or began to be done within a time that was miraculous. Clem bought a small airplane which Henrietta, much against her secret inclination, learned to fly lest Clem insist on doing so and he, as she well knew, was not to be trusted with machinery. He expected divine miracles from engines made by man and while she had submitted for years to his mistreatment of automobiles, his wrenchings and poundings of parts he did not understand, the frightful speed at which he drove when he was in a hurry, she could not contemplate such maneuvers in the air.
She made a good pilot, to her own surprise, for she was an earthbound creature and hated suspension. Clem as usual was surprised at nothing she did, insisting upon her ability to do everything. At as low a height as she dared to maintain, they flew from city to city, her only apparent cowardice being that when they went to the coast to set up Clem’s restaurants in San Francisco and Los Angeles, she avoided the Rocky Mountains, and flew far south in order to escape them. Pilot and attendant, she followed Clem while, with his superb and reckless disregard of all business principles, he established during that first winter six restaurants across the country on the same magnitude as the markets. For these restaurants he hired Chinese managers.
“Only Chinese know how to make the best dishes of the cheapest food,” he explained to Henrietta. “They’ve been doing that for thousands of years.”
Knowing the importance of the spirit, he summoned his new staff to a conference in Chicago, where he put them up at a comfortable hotel while he talked to them about starvation and how to prevent it. He worked out one hundred menus, dependent upon the raw materials of the markets, and laid down the rule which should have ruined him and which instead led him eventually to new heights of prosperity.
“Any time anybody wants a free meal in any of our restaurants they can have it,” he said firmly. “Of course they can’t order strawberries and cream, but they can have meat stew and all the bread they want and they can have baked apples or prunes for dessert. Nobody will know whether they pay for it or not. They’ll get a check same as everybody else and they’ll go up to the cashier and just tell her quiet-like if they haven’t any money.”
“How many times can one man eat free?” Mr. Lim of San Francisco inquired.
“We don’t ask that,” Clem said. “We don’t ask anything, see? If anybody’s hungry, he eats. At the same time, we’ll serve other foods, cooked so good that people who have got money will pay for it. And our restaurants will look nice, too, so that people will want to come there. They won’t seem like handout places.”
The Chinese exchanged grins. Their salaries were secure and so they were highly diverted by this mad American. Since he had appealed to their honor they were prepared to respond with their most ingenious economies and seasonings. He in turn accepted their promises with complete faith.
“We can do such things as you talk,” Mr. Kwok of New York Chinatown now said. “Only thinking, however, is that we better hire our own cooks and waiters, each of us somebody he knows good.”
“Sure,” Clem agreed. “That’s all up to you. I hold you responsible, each for your own place.”
“Must be order, you see.” This was Mr. Pan of Chicago. “I know Americans think all equal but Chinese know better. For making something go, especially cheap and good, one man is top and everybody else in steps below, each man top to next man and next-to-top man is reporting to very top man. Each man is servant and at the same time boss, except bottom man, who is anxious for rising and does his best.”
“Sure,” Clem said. “You put it neat.”
With the simplest of casual organization, Clem arranged his markets and restaurants in an endless chain of co-operation. He did not expect perfection and did not get it. Nepotism in two of the restaurants was a drain on profits until he discovered it and fired the two managers and hired new ones. With the old managers went the entire staffs and with the new ones came new and chastened ones. The other four managers approved the changes and worked with the greater integrity and zeal. Clem’s Brother Man Restaurants without advertising lost no money the first year and saved thousands of people from hunger so quietly that the public knew nothing about it. Three per cent of the people who ate free meals could have paid and did not. This was balanced by sums from people who could and did pay extra because they liked the food. Clem was brazen about accepting such extra pay. On the bottom of the menu cards in large bold letters he printed this legend:
OUR PRICES ARE TOO LOW FOR PROFITS. IF YOU HAVE GOT MORE THAN YOUR MONEY’S WORTH FROM SOME DISH YOU HAVE ESPECIALLY ENJOYED, PLEASE PAY WHAT YOU THINK IT IS WORTH. THIS MONEY WILL GO TO FEED THE HUNGRY.
A surprising number of people paid extra, but Clem was not surprised. His faith in humanity increased as he grew older and made it unnecessary, he declared, for any further faith.
“The way I look at it is this, hon,” he said to Henrietta on one of their long flights across the plains of the West. “Everybody needs faith. Some people find it in God or in heaven or something way off. Take me, though, I get inspiration out of my faith in people here and now.”
In the middle of the next winter, however, Clem found himself puzzled. He was feeding people on a huge scale, not only through his markets but through his restaurants, and he saw that it was not enough. He turned his eyes away from the breadlines and knew that at last he had met a task that was beyond him.
The effect of this discovery upon him frightened Henrietta. She saw his first excitement and exuberance, his immense rise of energy, his self-confidence, and even his faith pass into an intense and grim determination as the hordes of the hungry increased over the nation. They gathered in the cities, for country people can hide themselves snugly into their farms and eat the food they produce and stop buying. Furniture and machinery which they had been tempted to buy on installments they relinquished, wary of their savings. They had lived without radios and without cars and washing machines and they could again. They withdrew into the past and lived as their grandparents had done and did not starve. They could still sleep in ancient beds and use old tables and sit on ladder-back chairs.
It was the cities that frightened Clem. Even in the cities where he had his restaurants, the breadlines began to stretch for blocks. When he found a family with seven children starving in New York he came back to Henrietta in the small room at a cheap hotel, which was his usual stopping place.
“I wouldn’t have thought it could be, hon,” he said mournfully. “Maybe in China or India, but here? Hon, how am I going to get the government to understand that people have got to be fed? A war will come out of this, hon. People won’t know why there’s a war and they’ll think it’s because of a whole lot of other things, but the bottom reason is because people can’t buy food because they don’t have the money to buy it with. That makes men fight.”