This perhaps explains how it was possible for a team of Canadian researchers to find nine men and women willing to create a canned-cat-food flavor lexicon and a set of tasting protocols. For humans. Tasting cat food. And they couldn’t be shy about it. The protocol for evaluating the “meat chunk” portion (“gravy gel” having its own distinct protocol) stipulated that the sample be “moved around mouth and chewed for 10 to 15 seconds, [and] a portion of the sample swallowed.”
The idea was to come up with a sort of code, a way to translate the mute preferences of cats. In theory, companies could use human tasters and sensory profiles of the foods cats like in order to predict the success of new formulations. In practice, the technique never really took off.
Because there was a concern that people with a “strong negative attitude” toward tasting cat food would drop out before the project ended, panel applicants at the initial screening were asked not only to describe the cat foods but also to rate them according to how much they liked them. (The average rating, I am gobsmacked to report, fell between “like mildly” and “neither like nor dislike.”) Thanks to this unusual data set, we now know that humans prefer cat food with a tuna or herbal flavor over cat food with the flavor descriptors “rancid,” “offaly,” “cereal,” or “burnt.”
But humans, as we are about to see, are not cats.
2. I’ll Have the Putrescine
YOUR PET IS NOT LIKE YOU
DESPITE THE CRYPTIC name and anonymous office-park architecture, the nature of the enterprise that goes on at AFB International is clear the moment you sit down for a meeting. The conference room smells like kibble. One wall of it, entirely glass, looks onto a small-scale kibble extrusion plant where men and women in lab coats and blue sanitary shoe covers tootle here and there pushing metal carts. AFB makes flavor coatings for dry pet foods. To test the coatings, they first need to make small batches of plain kibble and add the coatings. The flavored kibbles are then presented to consumer panels for feedback. The panelists—Spanky, Thomas, Skipper, Porkchop, Rover, Elvis, Sandi, Bela, Yankee, Fergie, Murphy, Limburger, and some three hundred other dogs and cats—reside at AFB’s Palatability Assessment Resource Center (PARC), about an hour’s drive from the company’s suburban St. Louis headquarters.
AFB Vice President Pat Moeller, myself, and a few other staff members are seated around an oval conference table. Moeller is middle-aged, likable, and plain-spoken. He has a small mouth with naturally deep red lips and a pronounced Cupid’s bow, but it would be inaccurate to say he has a feminine appearance. Moeller once consulted for NASA, and he has that look. The fundamental challenge of the pet-food professional, Moeller is saying, is to balance the wants and needs of pets with those of their owners. The two are often at odds.
Dry, cereal-based pet foods caught on during World War II, when tin-rationing put a stop to canning, including the canning of dog food made from horse meat (of which there was an abundance around the time Americans embraced the automobile and began selling their mounts to the knackers). Regardless of what pets made of the change, owners were delighted. Dry pet food was less messy and stinky, and more convenient. As a satisfied Spratt’s Patent Cat Food customer of yesteryear put it, the little biscuits were “both handy and cleanly.”
To meet pets’ nutrition requirements while also giving humans the cheap, handy, cleanly product they demand, mainstream pet-food manufacturers blend animal fats and meals with soy and wheat grains and add vitamins and minerals. This yields a cheap, nutritious pellet that no one wants to eat. Cats and dogs are not grain-eaters by choice, Moeller is saying. “So our task is to find ways to entice them to eat enough for it to be nutritionally sufficient.”
This is where “palatants” enter the scene. AFB designs powdered flavor coatings for the edible extruded shapes. Moeller came to AFB from Frito-Lay, where his job was to design, well, powdered flavor coatings for edible extruded shapes. “There are,” he allows, “a lot of parallels.” A Cheeto without its powdered coating has almost no flavor.[10] Likewise, the sauces on processed convenience meals are basically palatants for humans. The cooking process for the chicken in a microwavable entrée imparts a mild to nonexistent flavor. The flavor comes almost entirely from the sauce—by design. Says Moeller, “You want a common base that you can put two or three or more different sauces on and have a full product line.”
Pet foods come in a variety of flavors because that’s what we humans like,[11] and we assume our pets like what we like. We have that wrong. “For cats especially,” Moeller says, “change is often more difficult than monotony.”
Nancy Rawson, seated across from me, is AFB’s director of basic research and an expert in animal taste and smell. She volunteers that cats are more or less “monoguesic,” meaning they stick to one food. Outdoor cats tend to be either mousers or birders, not both. But don’t worry, as most of the difference between Tuna Treat and Poultry Platter is in the name and the picture on the label. “They may have more fish meal in one and more poultry meal in another,” says Moeller, “but the flavors may or may not change.”
The extent to which Americans project their own food qualms and biases onto their pets has lately veered off into the absurd. Some of AFB’s clients have begun marketing 100 percent vegetarian kibble for cats. The cat is what’s called a true carnivore; its natural diet contains no plants.
Moeller tilts his head. A slight lift of the eyebrows. The look says, “Whatever the client wants.”
NANCY RAWSON KNOWS how to get a cat to finish its vegetables. Pyrophosphates have been described to me as “cat crack.” Coat some kibble with it, and you, the pet-food manufacturer, can make up for a whole host of gustatory shortcomings. Rawson has three kinds of pyrophosphate in her office. They’re in plain brown-glass bottles, vaguely sinister in their anonymity. I asked to try them, which, I think, has won me some points. Sodium acid pyrophosphate, known affectionately as SAPP, is part of the founding patent for AFB, yet almost no one who works for the company has ever asked to taste it. Rawson finds this odd. I do too, though I also accept the possibility that other people would find the two of us odd.
Rawson is dressed today in a floral-print skirt, on the long side, with low-heeled brown boots and a lightweight plum-colored sweater. She is tall and thin, with wide, graceful cheek and jaw bones. She looks at once like someone who could have worked as a runway model and someone who would be mildly put off to hear that. She is brainy and hard working, committed to her job in a way you don’t necessarily expect pet-food people to be. Before she was hired at AFB, she was a nutritionist at Campbell’s Soup Company, and before that, she did research on animal taste and smell at the Monell Chemical Senses Center.
Rawson unscrews the cap of one of the bottles. She pours a finger of clear liquid into a plastic cup. Though pet-food palatants most often take the form of a powder, liquid is better for tasting. To experience taste, the molecules of the tastant—the thing one is tasting—need to dissolve in liquid. Liquid flows into the microscopic canyons of the tongue’s papillae, coming into contact with the “buds” of taste receptor cells that cover them. That’s one reason to be grateful for saliva. Additionally, it explains the appeal of dunking one’s doughnuts.
10
Moeller, who has tasted the naked Cheeto, likens it to a piece of unsweetened puffed corn cereal.
11
Or that’s what we think we like. In reality, the average person eats no more than about thirty foods on a regular basis. “It’s very restricted,” says Adam Drewnowski, director of the University of Washington Center for Obesity Research, who did the tallying. Most people ran through their entire repertoire in four days.