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“It’s okay,” Mommy whispered. “Don’t look, baby. Just don’t look.”

Then Mommy shrieked and everything spun. Eden’s eyes flew open. One of the monsters had Mommy. Another yanked Eden away. Mommy grabbed for Eden, her nails raking Eden’s arm as she tried to get her back. Eden fought just as hard to get to her, kicking and screaming and clawing.

One of the monsters said Mommy and Daddy’s names, then started saying other names, a whole bunch of them. Mommy stopped fighting then. So did Daddy, who was pinned to the floor under two monsters.

“Wh-what?” Mommy said, her voice so squeaky it hurt Eden’s ears. “Those poor couples in the papers?” She glanced at Daddy. “What’s going on?”

“I-I don’t know.” He looked at Eden. “It’s okay, sweetheart. I know this is scary, but it’s just a mistake. A bad, bad mistake.”

A woman appeared then. A normal woman, dressed in a jacket and a skirt, like the kind Grandma Jean wore to work. Only it didn’t matter if she was smiling and talking in a nice voice. Not when she took Eden away from Mommy and Daddy.

Eden struggled and kicked and howled.

“Enough of that, now,” the woman said. “You’re going to hurt yourself—”

Eden bit her. Chomped down on the lady’s arm as hard as she could, tasting something bad and hot filling her mouth. The woman shrieked and let go, and Eden tumbled to the floor, then ran toward Mommy and Daddy as the monsters hauled them away.

Mommy twisted around and reached out. Eden threw herself at her, but a monster grabbed her dress and held her back as another dragged Mommy out the door.

Chapter One

I waited in the shelter drop-in center for my next appointment. The murmur of children’s voices wafted in from the play area. Low murmurs, hesitant, fractured. Guilty giggles, cut short, as if the children weren’t sure they had anything to giggle about.

The faint smell of bleach from the toys, washed nightly, was almost overpowered by the sickly sweet smell of lilies. Vases on every table. A hundred dollars’ worth of flowers. Money better spent on shampoo and baby wipes. But the donor meant well. They always did.

People say that volunteer work is rewarding in ways no paid job can match. I wouldn’t know about the paid part. Barely a year out of college, I’ve never held a paying position. I know what I get out of volunteering, though, and it isn’t the usual sanctimonious thrill of helping the less fortunate. It’s the mirror they provide, reflecting me in ways that aren’t always comfortable.

My 2:15 appointment was Cathy, who apologized for being late even as I assured her she wasn’t. She’d slid into the room with her head down, prodding her two-year-old ahead of her.

“Hey, Joey,” I said. “Are those new boots? Spider-Man, huh? Very cool.”

A furtive glance my way. A quick nod. I like kids. Can’t say they feel the same about me. I think they can sense I was an only child, only grandchild, too, growing up in a world of adults.

Cathy headed for a rickety wooden chair, but I patted the spot beside me on the sofa. She perched on the edge of the worn red vinyl. Not the prettiest piece of furniture, but it was bright and cheery and washable. Did the clients look at all the vinyl and wood and plastic, and imagine us after hours, bleaching down everything in sight, cleaning off the contagion of their desperate lives?

“Did you leave Amy in the playroom?” I asked.

Cathy stiffened. “Yes. The lady said it was okay—”

“I was just asking. They’re doing crafts at two thirty and I know she loves crafts.”

She relaxed and nodded. She had two children under the age of four. Another on the way. And she was three months younger than me. Not that she looked it. If I saw her on the street, I’d have added ten years. She certainly had that extra decade of life experience. Kicked out of the house at sixteen. Married by eighteen and divorced by twenty-one. A dozen jobs on her résumé, often more than one at a time.

Nothing could be further removed from my own experience. I live with my mother in a house bigger than the entire shelter. I have a master’s degree from Yale. I work as a volunteer, and I don’t even need to do that. Do I appreciate it? No. On good days, it chafes, like a dress with a scratchy tag. On bad ones, I feel like a bobcat caught in a trap, ready to gnaw my foot off to escape. Then I look at someone like Cathy, and a wave of guilt and shame stifles the restlessness.

“Thank you for seeing me, Miss Jones,” she said.

“Olivia, please. And I’m here whenever you need me. You know that.”

Cathy nodded and wound a lock of hair around her finger. Hair dyed blond almost a year ago, dark roots now to her ears; she’d refused to color it again because the dye job had been his idea. The guy who’d left her with those blond ends, a missing tooth, and another baby in her belly.

“So, Melanie has been helping you look for a job,” I said. “How’s that going?”

“Fine.”

Her gaze stayed fixed on my chin. It always did, unless she got worked up enough, like when she’d declared unbidden that she wasn’t fixing her hair. Brief shows of defiance. Achingly brief. Frustratingly brief.

There was more in that lowered gaze than deference, though. I could sense it. Feel it, thrumming through the air between us.

“Did—?” I began.

Joey raced past wearing a tattered backpack in the shape of an owl. It reminded me of the one that hooted outside my window that morning. A bad omen. If you believed in omens.

“Joey!” Cathy said. “Stop running and sit down.” Then, to me, “Sorry, Miss Jones.”

“No, he’s fine. I was just admiring his backpack.” I tore my gaze away. “Did the bakery ever give you that reference?”

She shook her head. I cursed under my breath. Cathy’s last job had been at a bakery. Owned by the cousin of the man who’d left her pregnant. Her old boss now couldn’t seem to recall how good an employee she’d been and thus sadly could not give a reference.

I had the name of the bakery in my wallet. More than once, I’d been tempted to help the woman remember Cathy. I had a few ideas for how to accomplish that. It’s a satisfying image to contemplate, and it would be so much more feasible if I wasn’t Olivia Taylor-Jones, daughter of Lena Taylor, renowned Chicago philanthropist, and Arthur Jones, owner of the iconic Mills & Jones department store. But I am, and as such, I have other avenues of attack, equally effective, if somewhat lacking in drama.

“Let’s leave that for now. I’m sure she’ll change her mind.” Very sure. “We’ll grab a coffee and have a look through job postings.”

After Cathy left, I flipped through the stack of job printouts. I told myself I was making sure I hadn’t missed a suitable one for Cathy, but I was really looking for myself. Pointless, of course. In so many ways.

My mother had always expected me to follow her example. Marry well and devote myself to volunteerism and philanthropy. Leave paid work for those who need it. Dad had been more amenable to the idea that a young woman in my position could have a career beyond organizing fund-raisers. My mother came from money—she was the daughter of minor nobility, raised in English society. Dad had been brought up in the business world, where you were expected to work until you couldn’t. Or until you had a fatal heart attack at the age of sixty-one, leaving behind a daughter who, ten months later, couldn’t look at your picture without missing you so desperately it hurt.

I always thought I’d work for Dad someday. Take over the family business eventually. It didn’t matter if the store bored me to tears. I’d be working with him and that would make him so happy. Except now he was gone, and I couldn’t bear to step through the store’s front doors.