“Perhaps that’s because you’re not a professional investigator,” Magnus said gently. “You have some sources that even network research types might envy. But this job seems to require a serious attack. Luckily, I think we can handle it in-house.”
Leif knew that his father didn’t mean the answer was inside their home. His dad was referring to the company he had founded — Anderson Investment, Multinational. It was a large and very profitable concern, a brokerage house that was an investor’s paradise, with investigative resources Leif could never hope to access on his own. Just as he’d planned, his dad had taken the ball and run with it.
Now, Leif thought, it’s just a matter of time until Captain Winters is cleared.
Two days later Leif visited his father’s offices, hoping that his dad had come through, and that all Captain Winters’s troubles would be over. Leif was conducted to a conference room, where Magnus Anderson met him at the door. There was an attractive woman seated at the table in the center of the room.
“Anna Westering, this is my son Leif,” Magnus said in introduction. The woman who rose from her seat at the big shiny walnut table looked rather petite beside Magnus Anderson’s Viking-chieftain physique. But Leif noticed that she had a firm grip when she shook hands with him — a very firm grip, and some odd calluses.
“Karate, Ms. Westering, or one of the more esoteric martial arts?” he asked.
“How observant you are,” she replied with a slight smile. “Karate it is.”
Leif shrugged. “Net Force Explorers are expected to learn a bit in the way of self-defense. I’ve noticed that many of the Marine instructors they bring in have similar ridges of callus on their hands.”
Anna Westering cocked her head to the side, then glanced at Magnus. “There’s more to your son than meets the eye. There’s potential there.”
See, Dad? I’ve always told you that, Leif thought but wisely didn’t say.
“Ms. Westering is the company’s new head of security,” Magnus explained.
Leif glanced at her in surprise. Old Thor Hedvig, the last head of security, recently retired, had been about as big as Leif’s father. He’d started out as a driver-bodyguard and had risen through the ranks of the company as Anderson Investments had grown.
“I asked Anna to take a look into I-on Investigations,” Magnus Anderson went on.
“Which I did,” Anna said. “Of course, we don’t use outside agencies for our investigations here at Anderson Investments. We prefer to utilize long-term hires — people who’ll know our company and our needs.” Anna Westering shrugged. “And who will be far less inclined to talk about anything we don’t want talked about. Of course, we do occasionally utilize a few contract operatives to handle out-of-the-ordinary technology, or sometimes urgent circumstances.”
Hackers and corporate spies, you mean, Leif thought. Aloud, he asked, “Do you see a problem with agencies like I-on?”
“From my point of view, yes,” Westering replied. “I don’t object to what they do, of course. I’m in much the same business myself. My problem with outfits like I-on is with security. You can’t win an agency’s unswerving loyalty, the way you can a corporate employee’s. And you can’t check an agency out exhaustively, the way you can with a single contract operative. There are too many people tied into an organization like I-on for a real background check to be effective.”
“So what is it that they do better than an investigative reporter?”
Anna Westering gave him a half-smile. “Investigative reporters are trained to investigate and to report what they discover in an interesting manner to the public. A good security person, or investigator, investigates and reports, but only to the person paying for the investigation. And the buyer doesn’t care about ratings, only about results. Journalistic researchers can investigate the public record, and, if they’re good hackers, they might know how to penetrate some more private datafiles. Private detectives — at least the better kind — are aware of more avenues to get information than a typical reporter or researcher. Of course, many of those routes are neither public nor legal, but investigators usually have connections in place to help them get what they need to get the job done.”
She spread her hands. “I’ll give you an example from a typical HoloNet mystery. How often do you see the detective hero enter the local Net node, claim to be a police officer, and find the name connected with a particular phone number? I assure you, Leif, that particular trick won’t work in real life. But there are published databases — national and international reverse directories — that list phone numbers in a searchable form with their associated information. You can use those databases to do a search based on phone number and come up with the name and address of the person who has that phone number. The typical person in the street wouldn’t know how to get that information without a bit of research. A trained investigator, whether a reporter or private eye, would not only know, he’d have such a database handy. And that’s legal investigation. I leave the picture of the illegal avenues of investigation available to various detectives to your imagination — your father assures me it’s a very active imagination. I wouldn’t want to corrupt such a promising mind.”
“So tricks like that are how Tori Rush was able to assemble so much information on the captain in such a short time,” Leif said. “It’s just basic info-crunching on an exalted scale.”
Westering nodded. “Yes. She’d probably apply the same kind of methods used by the low-end private investigative outfits that advertise their services all over the Net for searching out lost friends and loved ones. Given a few sketchy details — full name, date of birth, Social Security number — they can grind through all the public datafiles, state and federal, to find a match. But there’s far more and far better data held in private by companies and individuals. Successful investigators know how to tap into that secret sea of information, whether the database holders want them to or not.”
Leif couldn’t help himself. “And then they spy into people’s private lives.”
Westering looked at him in silence for a moment. “You’re awfully quick to judge, even while you’re demanding information from that very same sea.” Her eyes challenged him. “Is it so different from what the agents of Net Force do? Or what you do yourself when you need to know something about someone? For the record, I did the same sort of work for Interpol before I went into the private market.”
“Perhaps you can tell us what you found this time,” Magnus Anderson interjected, trying to head off any argument.
Anna Westering nodded. “The basic information is pretty run-of-the-mill. I-on Investigations started up about seven years ago. It’s what’s known in the trade as a ‘cop shop,’ founded by several retiring police detectives.” She shrugged. “Happens often enough. Most states require that anyone applying for a private investigator’s license should have prior experience in the field. Police detectives are, of course, trained in basic investigative procedure…although they may not be up on the latest techniques.”
Anna’s lips twisted. “Ex-cops would also expect to get a lot of work because of their former employment. That doesn’t always happen. It didn’t for I-on. The company was frankly floundering until it was taken over by new management.”
“I knew they’d been taken over,” Leif said. “That much I found in the business datafiles.”
Magnus Anderson looked interested. “What sort of people take over a failing detective agency?”