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Ten years later, Lux laundry detergent ran a print ad featuring a plaintive letter written to Dorothy Dix, the Dear Abby of her day. “Dear Miss Dix,” read the letter, “How can I make myself more popular? I am fairly pretty and not a dumbbell, but I am so timid and self-conscious with people. I’m always sure they’re not going to like me.… —Joan G.”

Miss Dix’s answer came back clear and firm. If only Joan would use Lux detergent on her lingerie, curtains, and sofa cushions, she would soon gain a “deep, sure, inner conviction of being charming.”

This portrayal of courtship as a high-stakes performance reflected the bold new mores of the Culture of Personality. Under the restrictive (in some cases repressive) social codes of the Culture of Character, both genders displayed some reserve when it came to the mating dance. Women who were too loud or made inappropriate eye contact with strangers were considered brazen. Upper-class women had more license to speak than did their lower-class counterparts, and indeed were judged partly on their talent for witty repartee, but even they were advised to display blushes and downcast eyes. They were warned by conduct manuals that “the coldest reserve” was “more admirable in a woman a man wishe[d] to make his wife than the least approach to undue familiarity.” Men could adopt a quiet demeanor that implied self-possession and a power that didn’t need to flaunt itself. Though shyness per se was unacceptable, reserve was a mark of good breeding.

But with the advent of the Culture of Personality, the value of formality began to crumble, for women and men alike. Instead of paying ceremonial calls on women and making serious declarations of intention, men were now expected to launch verbally sophisticated courtships in which they threw women “a line” of elaborate flirtatiousness. Men who were too quiet around women risked being thought gay; as a popular 1926 sex guide observed, “homosexuals are invariably timid, shy, retiring.” Women, too, were expected to walk a fine line between propriety and boldness. If they responded too shyly to romantic overtures, they were sometimes called “frigid.”

The field of psychology also began to grapple with the pressure to project confidence. In the 1920s an influential psychologist named Gordon Allport created a diagnostic test of “Ascendance-Submission” to measure social dominance. “Our current civilization,” observed Allport, who was himself shy and reserved, “seems to place a premium upon the aggressive person, the ‘go-getter.’ ” In 1921, Carl Jung noted the newly precarious status of introversion. Jung himself saw introverts as “educators and promoters of culture” who showed the value of “the interior life which is so painfully wanting in our civilization.” But he acknowledged that their “reserve and apparently groundless embarrassment naturally arouse all the current prejudices against this type.”

But nowhere was the need to appear self-assured more apparent than in a new concept in psychology called the inferiority complex. The IC, as it became known in the popular press, was developed in the 1920s by a Viennese psychologist named Alfred Adler to describe feelings of inadequacy and their consequences. “Do you feel insecure?” inquired the cover of Adler’s best-selling book, Understanding Human Nature. “Are you fainthearted? Are you submissive?” Adler explained that all infants and small children feel inferior, living as they do in a world of adults and older siblings. In the normal process of growing up they learn to direct these feelings into pursuing their goals. But if things go awry as they mature, they might be saddled with the dreaded IC—a grave liability in an increasingly competitive society.

The idea of wrapping their social anxieties in the neat package of a psychological complex appealed to many Americans. The Inferiority Complex became an all-purpose explanation for problems in many areas of life, ranging from love to parenting to career. In 1924, Collier’s ran a story about a woman who was afraid to marry the man she loved for fear that he had an IC and would never amount to anything. Another popular magazine ran an article called “Your Child and That Fashionable Complex,” explaining to moms what could cause an IC in kids and how to prevent or cure one. Everyone had an IC, it seemed; to some it was, paradoxically enough, a mark of distinction. Lincoln, Napoleon, Teddy Roosevelt, Edison, and Shakespeare—all had suffered from ICs, according to a 1939 Collier’s article. “So,” concluded the magazine, “if you have a big, husky, in-growing inferiority complex you’re about as lucky as you could hope to be, provided you have the backbone along with it.”

Despite the hopeful tone of this piece, child guidance experts of the 1920s set about helping children to develop winning personalities. Until then, these professionals had worried mainly about sexually precocious girls and delinquent boys, but now psychologists, social workers, and doctors focused on the everyday child with the “maladjusted personality”—particularly shy children. Shyness could lead to dire outcomes, they warned, from alcoholism to suicide, while an outgoing personality would bring social and financial success. The experts advised parents to socialize their children well and schools to change their emphasis from book-learning to “assisting and guiding the developing personality.” Educators took up this mantle enthusiastically. By 1950 the slogan of the Mid-Century White House Conference on Children and Youth was “A healthy personality for every child.”

Well-meaning parents of the midcentury agreed that quiet was unacceptable and gregariousness ideal for both girls and boys. Some discouraged their children from solitary and serious hobbies, like classical music, that could make them unpopular. They sent their kids to school at increasingly young ages, where the main assignment was learning to socialize. Introverted children were often singled out as problem cases (a situation familiar to anyone with an introverted child today).

William Whyte’s The Organization Man, a 1956 best-seller, describes how parents and teachers conspired to overhaul the personalities of quiet children. “Johnny wasn’t doing so well at school,” Whyte recalls a mother telling him. “The teacher explained to me that he was doing fine on his lessons but that his social adjustment was not as good as it might be. He would pick just one or two friends to play with, and sometimes he was happy to remain by himself.” Parents welcomed such interventions, said Whyte. “Save for a few odd parents, most are grateful that the schools work so hard to offset tendencies to introversion and other suburban abnormalities.”

Parents caught up in this value system were not unkind, or even obtuse; they were only preparing their kids for the “real world.” When these children grew older and applied to college and later for their first jobs, they faced the same standards of gregariousness. University admissions officers looked not for the most exceptional candidates, but for the most extroverted. Harvard’s provost Paul Buck declared in the late 1940s that Harvard should reject the “sensitive, neurotic” type and the “intellectually over-stimulated” in favor of boys of the “healthy extrovert kind.” In 1950, Yale’s president, Alfred Whitney Griswold, declared that the ideal Yalie was not a “beetle-browed, highly specialized intellectual, but a well-rounded man.” Another dean told Whyte that “in screening applications from secondary schools he felt it was only common sense to take into account not only what the college wanted, but what, four years later, corporations’ recruiters would want. ‘They like a pretty gregarious, active type,’ he said. ‘So we find that the best man is the one who’s had an 80 or 85 average in school and plenty of extracurricular activity. We see little use for the “brilliant” introvert.’ ”