“Spackle,” Ivanov repeated, and spread his hands, palms up, as if requesting forgiveness.
“It has nothing to do with Peter. Actually Peter has been working diligently to help me overcome the problem,” Wallace said.
“So Peter has not fucked us.”
“That is correct, sir.”
“You? Have you fucked me, Wallace?”
“This is not that kind of problem.”
“Oh really? What kind of problem is it?”
“A technical problem.”
“Ah, so you have drove your car to warehouse of Mr. Technical Genius, here, to get tech support.”
“Yes.”
“And he has given it?”
“Yes. And Zula as well.”
Ivanov blushed. “Yes, forgive me, of course, I do injustice.”
Silence, except for the whoosh-rustle-clunk of the plastic and the staple gun.
“And?” Ivanov asked, raising his eyebrows. “Still is problem?”
“I’m afraid so.”
“Something is wrong with file?” This with a dark look at Peter.
“The file was fine.”
“Was fine?”
“Now it’s been rendered inaccessible.”
“You did not make backup?”
“I was quite careful to make a backup, sir, but it too has been rendered inaccessible.”
“What is this word ‘inaccessible’? You have lost computer?”
“No, both it and the backup drive are under my control, but the data were encrypted.”
“You forgot key?”
“I never had it.”
Ivanov laughed. “I am not computer specialist, but … how can you never have key to file you encrypted?”
“I did not encrypt it.”
“Peter? Peter encrypted it?”
“No!” Peter exclaimed.
“Zula encrypted it?”
“No,” said Peter and Wallace in unison.
“She cannot speak for herself?”
“I did not encrypt it, Mr. Ivanov,” Zula said, earning her an appreciative nod, as if she had just stuck her landing at the Olympics.
“Is missink person? Someone not here who encrypted both file and backup?”
“In a manner of speaking.”
Ivanov’s face crinkled up and he laughed. “Ah, here is good part! Finally we come to part where bullshit starts. Makes me feel needed.”
The door to the adjoining space opened and the two men came out, carrying the roll of plastic, considerably depleted. Through the open door Zula could see that the entire apartment had been lined in plastic. One sheet had been unrolled on the floor and folded up the walls, and then other sheets had been draped over that to cover the walls and even the ceiling. The two men walked wordlessly through the room and went downstairs into the bay.
“In a manner of speaking!” Ivanov slapped his thigh. “What fine expression.” The smile went away, and he fixed his gaze on Wallace. “Wallace?”
“Yes, sir?”
“How many people have touched your laptop this day?”
“One, sir. Only I.”
“How many have touched backup drive in nice expensive safe?”
“One.”
“Then khoo — in a manner of speaking — khoo encrypted file?”
“We don’t know. But we can get the key — ” Wallace was trying to talk over Ivanov now. “With these people’s help we can get the key — ”
Ivanov had put both of his hands to his temples and was staring at the floor between his feet.
One of the plastic staplers came back up the stairs carrying a cordless drill, a blowtorch, a roll of duct tape, and a length of piano wire. He went into the plasticked apartment and closed the door behind him.
“First thing I must understand: has someone fucked us or not?”
“Yes, someone has most certainly fucked us, sir,” Wallace answered.
“Apologize to Zula when you say such word!”
“Beg your pardon, Zula,” Wallace said.
“How bad?”
“Bad.”
“You have on laptop, on backup drive, many important files to us.”
“Yes.”
“Status of these files?”
“The same.”
“All encrypted?”
“Yes, sir.”
“Originals and backups?”
Here the tension had become so unbearable that Zula did not know whether she might faint or throw up.
Ivanov laughed.
“I know how to do this,” he said. “Someone fucks us extremely badly, I am familiar with situations of this type. Sokolov too. Peter!”
“Yes, Mr. Ivanov?”
“You know of Battle of Stalingrad?”
“No, sir.”
Ivanov was crestfallen.
“The biggest battle of all time, probably,” Zula said.
Ivanov brightened and gestured eloquently at her. “A wonderful and glorious victory for Mother Russia?” he asked.
“I don’t know if I’d call it that.”
“Vwy not!?” Ivanov demanded, in such a blustery tone that Zula was certain he was playing her.
“Because the Germans penetrated very deeply into Russia and inflicted horrendous losses.”
This was the correct answer. “Khorrendous losses!” Ivanov repeated. He turned to face Wallace, daring him to appreciate how clever Zula was. “Khorrendous losses! You hear Zula? She understands. Where are you from? Not from this ridiculous fucking country.”
“Eritrea.”
“Eritrea!”
“Yes.”
He held out his hand to her again. “Khorrendous losses! This girl understands nature of khorrendous losses. Where are your parents?”
“Dead.”
“Dead! Khorrendous losses indeed. But! Eritreans won war.”
“Yes.”
“You, here, in nice country — a victory of a kind, yes?”
“Yes.”
“Russians, after Stalingrad, marched to Berlin. DO YOU UNDERSTAND POINT, Wallace?”
“Yes, sir.”
“You said that these two, Peter and Zula, could solve technical problem and win our little battle in spite of khorrendous losses, yes?”
“Yes, we were working on it but — ”
Ivanov held up his hand to shut him up. “Wallace, do favor and go through door.” He gestured toward the plastic-lined room.
Wallace didn’t move.
“Just that door,” Ivanov repeated helpfully.
“Can we just get this done quick and simple?” Wallace asked.
“Not if you sit on couch. Quick and simple depends on how fast you move. And on what information I get from Peter and Zula. Now, go wait.”
Wallace, watched curiously by Sokolov, stood up and tottered into the adjoining room. One of the men in there stepped forward, moving carefully on the slick plastic, and closed the door behind him. Through it they could hear the screech of a length of duct tape being jerked off a roll.
“Mr. Ivanov,” Zula said, “Wallace is innocent.”
“You are beautiful girl, smart, I guess you know of computers. Convince me of this,” Ivanov pleaded. “Make me believe.”
ZULA TALKED FOR an hour.
She explained the nature and history of computer viruses. Talked about the particular subclass of viruses that encrypted hard drives and held their contents for ransom. About the difficulties of making money from ransomware. Explained the innovation that the unknown, anonymous creators of the REAMDE virus had apparently come up with. Ivanov had never heard of massively multiplayer online role-playing games, or MMORPGs, so she told him all about their history, their technology, their sociology, their growth as a major sector of the entertainment industry.