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Yet if anyone came into the room whilst she was reading she would jump up, all of a dither, and throw down her book guiltily, saying something like: “Do you want anything? Can I get you anything?” or, on one occasion: “I was just about to lay the table for breakfast. I haven’t been idle, really I haven’t.” This did not seem like the behaviour of an intelligent woman.

Later I discovered that Jane had spent twenty years in domestic service. She had been put into service at the age of fourteen, when life for a humble servant girl was very hard indeed. She had to be up at about 4 a.m. to fetch the wood and coal, clear the grates and light the fires. Then it would be a day of constant heavy work, at the beck and call of the mistress of the house, until ten or eleven at night, when she would finally be allowed to go to bed.

Jane had been hopeless at the job. However hard she tried she could never master the skills of simple housework. Consequently the mistress was always cross with her. She became increasingly nervous, breaking things, bungling things. She lived in a state of sheer terror that she would do something wrong, which she always did, so she was continually getting the sack and having to find another position – where the cycle started all over again.

Few domestic servants can have been less suited to the job than Jane. Her incompetence was monumental, although it is not uncommon for highly intellectual people to be baffled by the practicalities of everyday life.

Poor Jane! I once saw her trying to light a gas mantle. It took her forty minutes. First she spilled the matches all over the floor, and by the end she had broken the mantle, broken the glass shade, cut herself, set fire to a tea towel and scorched the wallpaper. No wonder she was always getting the sack.

I remember another occasion at Nonnatus House when Jane spilled a drop of milk on the floor. She trembled and whimpered, “I’ll clean it up. I’ll clean it up. I’ll do it.”

She then proceeded to wash the entire kitchen floor, including moving all the tables and chairs. No one could stop her. She insisted on doing the whole kitchen. I asked Sister Julienne why she behaved in this way.

“Jane was utterly crushed as a child,” explained Sister; “she will never get over it.”

Jane very seldom went out, and never left Nonnatus House for a night. The only person she was ever known to visit was Peggy, who lived on the Isle of Dogs with her brother Frank.

No one could describe Peggy as plump. Voluptuous would be a better description. Her softly rounded curves spoke eloquently of ease and comfort. Her large grey eyes, fringed with dark curling lashes, had a sensuous quality in their dreamy depths. Her smooth, clear skin glowed with radiance and every time she smiled, which was often, dimples enhanced her beauty, making you want to look upon her all the more. “Allure” might well have been her middle name.

Yet Peggy was not an idle lady of leisure, preserving her beauty with creams and lotions, or toying with men for her own amusement. Peggy was a charwoman. What with office cleaning in the early hours of the morning, her “ladies” in Bloomsbury and Knightsbridge, and restaurants and banks each afternoon, she was always busy.

Peggy cleaned at Nonnatus House three mornings a week and the house always smelled sweetly of wax polish and carbolic soap when she left. Everyone liked her. Her beauty was refreshing, and her smile raised the spirits. Furthermore, she sang quietly to herself as she polished and scrubbed. She had a pretty voice, and sang in tune. Her repertoire consisted of old-fashioned folk songs and hymns, the sort that children used to learn in schools and Sunday schools; it was a delight to listen to her. Her speaking voice was equally charming.

She was kind to everyone, and never seemed to get ruffled. I recall once when I had been out half the night (in my memory, babies always seem to have been born in the middle of the night, especially when it was raining!) and came in wet and muddy. I had been obliged to wait in Manchester Road for forty minutes, whilst the swing bridge was opened for cargo boats, and consequently was tired and ill-tempered. I crossed the hallway leading to the Clinical Room, not even conscious that I was leaving wet, muddy footmarks all over the fine Victorian tiles that Peggy had just buffed up to a glow. Something made me turn at the top of the stairs and I saw the mess I had made of her hard work.

“Oh, gosh – sorry!” I said, feebly.

Her eyes sparkled with laughter, and she was down on her knees in a trice. “Don’t give it another thought,” she said, affably.

Peggy was a good deal older than she looked. Her beautiful skin, in which the only wrinkles were laughter lines around her eyes, made her look about thirty, but in fact she too was approaching forty-five. Her supple body was as agile as that of a young girl and she was graceful in all her movements. Many women of forty-five would wish to look as youthful, so what was her secret, I wondered? Was it a sort of inner glow, a secret joy that irradiated her features?

Although they were around the same age, Peggy looked at least twenty years younger than Jane. Her softly rounded curves contrasted with Jane’s stiff, angular bones; her clear, youthful skin with the other’s dried-out wrinkles; her pretty blonde hair with Jane’s ill-cut greyness. Her easy-going laughter was infectious, whilst Jane’s nervous giggle was irritating. Yet Peggy treated the tall, angular woman with great tenderness, making allowances for her nervous twitter and general silliness, and often making her laugh in a way that no one else could. Jane seemed more relaxed when Peggy was in the house; she smiled more readily and seemed, if possible, less apprehensive.

Peggy’s brother Frank was a fishmonger, known to all as “Frank the Fish”. By common consent he kept the best wet-fish stall in Chrisp Street Market. Whether his ability to sell his fish was due to the excellence of the fish, the ebullience of his personality, or his commitment to hard work was not known. Probably his success was due to a combination of all three.

He slept little, and rose about three o’clock each morning to go to Billingsgate Fish Market. He had to push his barrow along the quiet streets, as very few working men had a van in those days. At Billingsgate he personally selected all his fish, having an encyclopedic knowledge of his customers’ likes and dislikes, and he was back at Chrisp Street by 8 a.m. to set up his stall.

He was an effervescent bundle of energy and he loved his work. He brought fun and laughter to hundreds of people, and many dockers were served kippers for tea, simply because their good wives couldn’t resist the bantering flirtation that fell from his lips as he slid the slippery fish into their outstretched hands, always with a wink and a squeeze.

He shut up the stall at 2 p.m. every day, and started on his delivery round. He kept no books, but carried in his head a detailed knowledge of his customers’ daily requirements. He never made a mistake. He called at Nonnatus House twice every week and he and Mrs B, who was not a great admirer of men, were best of friends.

Frank was a bachelor and, because he was comparatively well off and always good-natured, half the ladies of Poplar were after him – but he just wasn’t interested. “’E’s wedded to ’is fish,” they grumbled.

Frank seemed an unlikely friend for Jane, who was pathologically shy of men. If the plumber or the baker called at the house and Jane opened the door, she would go to pieces. She would chirrup and twitter around them, trying to be pleasant, but merely succeeding in being ridiculous. But with Frank she was different somehow. His ready banter and Cockney wit were tempered by gentleness and consideration, to which Jane responded with a shy, sweet smile and eyes filled with gratitude. Or was it love, my colleagues Cynthia and Trixie wondered. Did repressed, dried-up Jane also harbour a secret passion for the extrovert fishmonger?