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They parked as near as they could to one of the beckoning entrances, beneath a sign which said REMEMBER! ORANGE CAR PARK, AISLE K 4. They hurried through the rain towards the brilliant orange neon WELCOME TO SILVERMEADOW sign. Beneath it, silhouetted against the glass doors, stood a group of motionless figures, waiting. As they hurried closer, Kathy could make out uniforms.

One of them, the oldest and tallest, was in a suit, an identity card clipped to his belt. He stepped forward and shook Lowry’s hand warmly, Kathy noted, then turned to be introduced to them. Grizzled, but looking fit and tough, he gripped her hand firmly and looked steadily into her eyes, like a general receiving a delegation at the frontier of his command, she thought. The others held back and were not introduced, two men and a woman, all dressed entirely in black, in American cop-style caps and leather blouse jackets with insignia on their arms and identity cards on their left breasts.

‘Is this the lot, Gavin?’ Harry Jackson asked, sounding mildly disappointed, as if he’d been expecting an armoured division at least.

‘We’ve got a scene of crime team coming to look at the compactors, Harry. I told them to go to the service road entry, like you said.’

Jackson glanced at one of the uniformed men and inclined his head. The man turned without a word and marched off into the night.

‘Right then, let’s get you into the warm, for a start.’ He stretched out an arm in a gesture of welcome, and the automatic doors, picking up the movement, slid obediently open. Kathy breathed in the warm, scented breeze that billowed out.

‘And may I say, Mr Brock, that it’s a pleasure to meet you at last.’

‘Have we met before, Harry?’ Brock asked. ‘Your face looks familiar.’

‘Don’t believe so. I was at West Ham most of my time in the Met. Were you ever there?’

Brock shook his head.

‘Maybe you saw Harry win the Met snooker championship in 1988, sir,’ Lowry offered. ‘That’s his main claim to fame.’

Jackson chuckled. ‘What a night that was! Hardly get the time to play at all these days, which says something about working in the private sector I suppose. There again, the game always got me into bad habits-smoking and booze. At our age we’ve got to be more careful with our bodies. Am I right?’

Having established a certain level of parity and bonhomie, Jackson took charge. ‘I’ve arranged for you to meet our boss, the centre manager, first, for an initial briefing. Then we’ll inspect the compactor site. Your SOCOs should be here by then. Suit you?’

‘Fine. I’d be interested to see your set-up, too, Harry. Gavin tells me you’re state of the art, is that right?’

‘Well, we do our best. Of course our needs are more modest than the Met’s. Up to now this has been a relatively crime-free environment. That’s really what we’re on about. Prevention.’ He turned and waved through the window of a building society office at a young woman behind the counter. She smiled and waved back. ‘This is a safe community, Mr Brock,’ he went on. ‘That’s why Gavin’s phone call was of such concern to us. You’ll find us completely cooperative, believe me.’

The uniformed couple fell into step behind them as they set off into the mall.

Kathy’s first reaction was of disappointment. She’d expected something spectacular and instead thought it rather plain, with its white polished terrazzo floor and mirrored ceiling strips, and standard shopfronts, but this was only a side mall, relatively quiet and restrained. Soon they reached the main mall, and here the space opened out dramatically, golden light flooding down from above. White steel columns arched up between the shopfronts which lined the broad route, and branched and met overhead, so that the view down the long mall resembled a tree-lined boulevard in winter, all sparkling white and silver, but bathed in the golden light of perpetual summer. Christmas music interspersed with birdsong drifted down from the steel branches from which scarlet banners were suspended between glittering fairy lights. YULETIDE AT SILVERMEADOW they proclaimed, CHRISTMAS IN THE MALL. It was surprisingly busy for the late hour. Throngs of people slowly flowed past the glowing shopfront displays, many in light clothes, despite the December cold outside, for in here it was always warm and balmy. Soon they came to Plaza Mexico, where the shops were of adobe and the plants yucca and giant cactus, and a little later they glimpsed the sails and rigging of a half-scale pirate galleon moored at a seventeenth-century wharf in a side mall.

It was partly the effect of contrast, Kathy thought, having come directly from the Herbert Morrison estate, that caused the sense of disorientation that gradually filled her, as if somehow, while no one was really looking, the city had polarised into two grotesque extremes: one a concrete nightmare, the other a luminous fantasy, all make-believe and impossible sweetness and light.

They moved on through the crowded mall, weaving between pushchairs, bulging carrier bags and clusters of seats and cafe tables, towards what appeared to be the end. But when they reached the place they realised that it was another town square marking a change in direction, and beyond it the mall continued, far into the distance.

‘It’s huge,’ Kathy murmured, ‘like a self-contained city.’

‘Or an airport,’ Brock grunted, sounding determinedly unimpressed.

To their left the line of shopfronts swept away around the square, with balconies looking down over a lower level occupied by the trees of a tropical rainforest, among which dozens of tables and chairs were visible below. The music and birdcalls had changed, ‘Jingle Bells’ giving way to Polynesian guitars and the sound of parrots. Crowded escalators and a glass lift carried people up and down between the two levels.

Jackson stopped briefly here to point out the food court below with its Tastes of Five Continents, the entrance to the Grand Bazaar, and, a particular delight, a miniature volcano in a lagoon half hidden among the trees. ‘Our very own Mount Mauna Loa. Erupts every hour, on the hour. You’ll want to see it.’

Kathy didn’t think she would, but didn’t argue. She watched a family stroll past, husband, wife and little boy. The boy was wearing a dressing gown and shuffling along in a pair of slippers, his teddy bear tucked under his arm, looking for all the world as if he’d stepped straight out of his bedroom.

‘Kerri Vlasich had a part-time job in the food court, Harry,’ Lowry said.

‘Is that right? Which one, any idea? There are twenty-six outlets down there.’

Lowry shook his head. They could make out knots of teenagers gathered under the rainforest trees, lounging, swaggering, eyeing each other, older people detouring around them.

‘Never mind. I’ll find out for you.’ He turned away and spoke to the uniformed woman, at whom the small boy in the dressing gown was staring, bug-eyed.

They resumed their journey, past a bamboo thicket in a stand of elaborate planter boxes incorporating seats, litter bins, a small pool, and, half hidden among the foliage, a fearsome-looking gorilla.

Kathy felt uncomfortably warm now in her outdoor coat as they made their way past a queue of small children waiting to meet Santa Claus beneath a huge Christmas tree. Jackson went over and gave Santa a pat on the shoulder as he passed, and the old man playing the role gave a cheery wave and cried, ‘Ho, ho! Hello there, Harry!’

Beyond the tree Jackson paused to let three long-legged girls cross his path, with shorts and damp blonde hair and rolled-up towels, looking as if they’d just wandered off the beach at Malibu or Bondi. Kathy saw him wink at Lowry as he led them on into a side corridor off the mall, where they came to a glass door labelled CENTRE MANAGEMENT.