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“It’s been hard on all of us, Heather” is what Rachel says now, slipping an arm around my shoulders. “It hasn’t been easy for you, either. Don’t deny it.”

She’s right, but not for the reasons she thinks. She thinks it’s been hard on me because I’ve had to do a lot of the grunt work—you know, begging for boxes from Maintenance to put Elizabeth’s stuff in, then packing them, then dragging them to Mail Services to ship them, not to mention rescheduling all of Rachel’s judicial hearings, dealing with the whiny student workers (who insist they should get bereavement days off from doing the mail, even though none of them actually knew the deceased—Justine would have given them time off, they claim).

But to tell the truth, none of that had been as hard as admitting to myself that Fischer Hall, which I’d come to think of, since I’d starting working there, as one of the safest places in the world, is actually… not.

Oh, not that I have any proof that Elizabeth did get pushed, the way Mrs. Kellogg thinks. But the fact that she’d died at all… that part has me fully wigging. The students who go to New York College are pretty spoiled, for the most part. They have no idea how good they have it, these kids… loving parents, a stable source of income, nothing to worry about except passing midterms and snagging a ride home for Thanksgiving break.

I myself haven’t been as carefree as they are since… well, since the ninth grade.

And the fact that one of them did something so incredibly stupid as jump on top of an elevator and try to ride it—or worse, jump from the top of one car to another—and that someone else—someone in this building—was there at the time, and witnessed it—saw Elizabeth slip and fall to her death, and yet hadn’t come forward…

That’s what was really freaking me out.

Of course, Cooper is probably right. Probably, whoever was with Elizabeth at the time of her death doesn’t want to come forward because he’s afraid he’ll get in trouble.

And I suppose it’s even possible Sarah’s right, and Eliza beth could have been suffering from the early stages of schizophrenia, or even a clinical depression, brought out by a hormone imbalance, or something, and that’s what made her do it.

But we’re never going to know. That’s the thing. We’re never going to know.

And that just isn’t right.

But it doesn’t seem to bother anybody but Mrs. Kellogg.

And me.

That Friday—nearly a week after Elizabeth’s death—Sarah and I are sitting in the hall director’s office, ordering stuff from Office Supply. Not ceramic heaters to give away to our friends, but actual stuff we need, like pens and paper for the copy machine and stuff.

Well, okay,I’m doing the ordering. Sarah is lecturing me about how my weight gain probably represents a subconscious urge to make myself unattractive to the opposite sex, so that none of them can hurt me again the way Jordan hurt me.

I am refraining from pointing out to Sarah that I am not, in fact, fat. I have already told her, several times, that size 12 is the size of the average American woman, something Sarah should well know, since she is, in fact, a size 12, too.

But it’s pretty clear to me by now that Sarah just likes to talk to hear the sound of her own voice, so I let her go on, since she has no one else to talk to, Rachel being in the cafeteria attending a breakfast reception for the New York College basketball team, the Pansies.

Yes, that’s really their name. The Pansies. They used to be called the Cougars or something, but about twenty years ago a bunch of them got caught cheating, so the NCAA dropped them from Division I to Division III, and made them change their name.

As if being called the Pansies isn’t embarrassing enough, President Allington is so hot to win the Division III championship this year that he’s recruited the tallest players he can find. But since the good ones all went to Division I or II schools, he just got the leftovers, like the ones with the worst academic records in the country. Seriously. Sometimes the players write notes to me about things that are wrong with their rooms, in barely legible handwriting, with many spelling errors. Here’s an example:

“Deer Heather. Theirs something wrong with my toilet. It wont flosh and keeps making this sond. Pleaze help.”

Here’s another:

“To who it conserns: My bed is not long enuf. Can I have new bed. Thanx.”

I swear I am not making this stuff up.

Sarah and I don’t hear the scream, although later we hear that she apparently screamed the whole way down.

What we do hear are running footsteps in the hallway, and then one of the RAs, Jessica Brandtlinger, skids into the office.

“Heather!” Jessica cries. Her normally pale face has gone white as paper, and she is breathing hard. “It happened again. The elevator shaft. We heard a scream. You can see her legs through the crack between the floor and the car—”

I am up before she’s gotten half a sentence out.

“Call nine-one-one,” I yell to Sarah, on my way out. “Then find Rachel!”

I follow Jessica down the hall toward the guard desk and the stairs to the basement. Pete, I see, is not at his desk. We find him already in the basement, standing in front of the elevator bank, shouting into his walkie-talkie as Carl, one of the janitors, is trying to pry open the elevator doors with a crowbar.

“Yes, another one,” Pete is yelling into his walkie-talkie. “No, I’m not joking. Get an ambulance here fast!” Seeing us, he lowers the walkie-talkie, points at Jessica, and shouts, “You: Go back upstairs and call this car”—he slaps the door to the left-hand cab—“to the first floor and hold it there. Don’t let anyone on or off, and whatever you do, don’t let the doors close until the fire department gets here and turns it off. Heather, find the key.”

I curse myself for not grabbing it on my way downstairs. We keep a set of elevator keys behind the reception desk: an override key, like the ones the Allingtons were issued when they moved in, so they can bypass floors on their way to the penthouse; a key to the motor room for repairs; and a key that opens the doors from the outside.

“Got it!” I yell, and tear back up the stairs, right behind Jessica, who has run back up the stairs to call the elevator to the first floor and hold it there.

When I get to the reception desk, I tear open the door and rush through it, heading straight for the key cabinet, which is supposed to remain locked at all times—only the desk worker on duty is allowed to hold the key.

But with the building maintenance staff, and resident assistants constantly borrowing keys so they can make repairs, clean, or let locked-out students into their rooms, the key cabinet is rarely, if ever, locked, the way it’s supposed to be. I find the doors to it yawning wide open as I flash by Tina, the desk worker on duty.

“What’s going on?” Tina asks, nervously. “Is it true there’s another one? At the bottom of the elevator shaft?”

I ignore her. That’s because I’m concentrating. I’m concentrating because I have found the elevator override key, and the key to the motor room.

But the key to the elevator doors is gone.

And when I check the sign-out sheet hanging on the door to the key cabinet, there is no signature for it, or any indication it was ever checked out in the first place.

“Where’s the key?” I demand, swinging on Tina. “Who has the elevator door key?”

“I–I d-don’t know,” Tina stammers. “It wasn’t there when I came on duty. You can check my duty sheet!”

Another change to the way Justine had run things that I’d implemented upon being hired—besides the key sign-out sheet—was forcing the desk workers to keep a log of what happened during the shift. If someone borrowed a key—even if they signed it out—the desk worker was still supposed to record the fact on his or her duty sheet. And the first thing a desk worker was supposed to do upon arriving at the desk was jot down which keys were in and which were out.