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But Angel seemed a little nervous to Matt. A tiny bit edgy. The charm he’d displayed when he thought they were bank customers wavered just a tad when he’d learned they were cops asking about Lily Samuels.

The same had been true of Thelma Baker. She was an older woman with rich chocolate skin and a close-cropped head of hair. She had a remarkable face with high cheekbones and almond-shaped eyes. Gold hoop earrings and a deep shade of plum on her lips accented her striking features. She’d smiled warmly as they approached. But when Jesamyn introduced them and flashed her shield, Ms. Baker became flustered. She didn’t look like the kind of woman to fluster easily. She had the bearing of a school principal or a Supreme Court justice, stern, unflappable.

“Corporate didn’t say you’d be coming,” she said.

“They didn’t know,” answered Jesamyn politely.

“Well, let me just give them a call,” she said, reaching for the phone.

“Ms. Baker,” said Matt gently, “that won’t be necessary. We just have a few questions about Lily Samuels. We’re not going to take up too much of your time. Or ask about bank policy. I just want to know how she seemed to you.”

“How she seemed?” she asked, with a cock of her head, taking her hand back from the receiver.

“Yes,” said Jesamyn. “Her manner. Did she seem nervous, anxious, happy, excited?”

Thelma Baker looked back and forth between their faces. “You know,” she said finally. “She didn’t seem any of those things. She seemed flat. Empty.”

The way she said it made Matt think that she’d given it some thought, that Lily had made an impression on her.

“What do you mean?”

“She was a pretty girl, you know. Young, with a sweet face. It was a face you’d expect to see smiling. But she didn’t smile or seem to even be seeing anything around her. I felt like she just looked right through me. I tried to catch her eyes, but she just had this stare.”

Jesamyn was looking out the window at the busy street that ran past the bank. There were parking spaces on both sides of the two-way street and traffic was brisk.

“Did you see how she came in?” Jesamyn asked looking back from the window.

“What do you mean?” asked Ms. Baker, looking down at the counter in front of her. She’s stalling, thought Matt.

“Did you see her park a car, or did she get out of a vehicle, or walk up the street.”

“I’m sorry. I didn’t notice.”

“Take a minute, Ms. Baker. Think about it,” said Matt.

“No, I’m sorry. It was very busy that day and I was helping customers, not staring out the window. I only talked to her for a second before Angel Rodriquez came and took her to his office. Let me call him for you.”

Matt looked at her with an expression he’d cultivated to communicate compassion and the knowledge that she wasn’t telling him everything she knew. He slid a card over the counter. “Just think about it,” he said solemnly.

She looked at him and he thought he saw worry there.

“I’ll call Mr. Rodriquez,” she said, picking up the phone.

On his desk, Angel had a picture of a pretty Latina woman, holding a boy that looked like a miniature of Angel. It was a small office with glass walls. He moved immediately behind the desk and held out a hand to indicate that they should sit in the facing chairs. Matt stood. The chair beside Jesamyn didn’t look like it would be very comfortable for him, if he could squeeze himself into it at all. He saw Angel slide his chair back a bit and realized that his standing like that might seem intimidating. Oh, well.

Angel picked up one of those pink rubber stress balls and started to squeeze. The screen saver on his computer was an image of a young Arnold Schwarzenegger, straining with a dumbbell. A caption read, No pain, no gain.

“I had to make a couple of calls,” said Angel. “This wasn’t the branch where she opened her account. But because she said it was an emergency, we were able to make special arrangements.”

“She took the money in cash?”

“Yes, she wanted cash and we were able to provide that.”

“How did she seem to you? How would you describe her manner?” asked Jesamyn.

Angel thought about it a second. “I guess I would say tired. She said her brother had an emergency. She didn’t specify the emergency and I didn’t ask. But she didn’t really seem anxious or upset; just tired.”

Matt thought about the words Angel and Thelma had used to describe Lily. Tired. Flat. Empty. Words that were strikingly different from the words family and friends had used to describe her. Bright. Energetic. Happy. What could have caused her personality to change so dramatically in just a short time?

“Tired,” repeated Jesamyn. He could tell that she was thinking the same thing. “Did it seem like-and I know it’s not easy to speculate about things like this-but did it seem like she was on something? That she might be high?”

“No,” said Angel quickly. “Ms. Samuels appeared to have her faculties about her at all times.”

Jesamyn and Matt exchanged a look. The sentence had the quality of a company line, assigned and rehearsed.

“Angel,” said Jesamyn leaning forward and speaking softly. “A young woman is missing. We’re not investigating fraud. We don’t care about the thirty-eight thousand dollars. If we leave here today with the impression that Lily Samuels was fine that day and withdrew her funds of her own free will, we’re going to have to drop this case. Are you comfortable with giving us that impression?”

While she spoke, Matt noticed that Angel’s eyes had drifted to the picture on his desk. He sat like that for a second after Jesamyn had stopped talking.

“I had no indication that Ms. Samuels was not acting of her own accord,” he said, raising his eyes to hers.

Jesamyn leaned back and nodded, but her expression communicated her skepticism.

“Just think about it,” said Matt for the third time since they’d entered the bank, sliding a card over the desk toward Angel.

“I will,” he said with a nod, rising. “If I think of anything else, I’ll be in contact.”

Shit,” said Jesamyn, once they were back outside in front of the bank. They stood in the cold air, gold, orange, and red leaves from a maple tree above them fluttering around them like butterflies. He knew she was thinking that they shouldn’t have come here, that they should have taken the video at face value, gone back to the precinct and moved on. Because now they had the strong impression that there was something seriously wrong with Lily that day but no way to prove it. They’d have to live with that now. Matt was feeling pretty bleak about it, too, until he raised his eyes from the concrete.

“Well, well,” said Matt, looking across the street. Thelma Baker stood opposite them wearing a long brown coat that flowed around her elegantly. She gave them a little wave and then ducked into a coffee shop. They followed.

The Java Hut smelled of freshly ground beans and decadent baked goods. A glass case displayed a devastating assortment of cakes, donuts, Danishes, and gooey cinnamon buns. Thelma had grabbed a booth all the way in the back. Matt and Jesamyn made their way through the small, crowded space toward her. They slid in across from her.

“That day,” she said, without looking up at them. “It has stayed with me.”

“Why’s that?” asked Jesamyn, noticing Thelma’s beautiful dark hands, perfectly manicured nails, a collection of expensive-looking rings.

“Because I have good instincts about people. And I knew that something wasn’t right with that girl. I mean-it was just a feeling. Nothing that you’d really act on. But when I saw her picture in the paper, I just thought, what if I’d said something or done something different?”