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But the business of the machine boss differs in an important respect from that of these respectable, legitimate occupations. His business is transacted orally, usually for future delivery on his part. And his word is better than the bond of most people!

Consider how itmust be. (Later on you will find that I am right, through your own experience, but now let us tackle it by analysis.) This man deals in wind, in oral statements. Political commitments are not written down. These contracts are settled with such remarks as, "Okay, Joe, I'll see the commissioner next week and take care of it," or "All right, then, we'll support your man," or "That street will be repaved in six weeks." That's all.24

His word has got to be good - or he goes out of business.

It is good. Under circumstances where a written contract is necessary, and sometimes a law suit, to force a layman to carry out his solemn promises, a business politician will meet his commitments without a murmur, even though the situation may have changed so that it costs him immediate loss or embarrassment. His personal reliability is his stock in trade; he must not jeopardize it.

I can hear a snort of derision; everybody knows that broken political promises are common as flies around a garbage dump. Whose promises, citizen? The promises of a "reform" ticket? The promises of some office-happy candidate? Or the flat commitment of a successful boss of an entrenched machine? If you know personally of a broken promise of the last-named sort, I would appreciate it if you would write to me, care of the publisher, giving me the details.25

The commitments of a successful boss are made with a careful eye to what his experience has taught him the majority of the people really want. The Pendergast Machine, now moribund, of Kansas City, Missouri, was a perfect example of a machine which gave the people what they cared most about and stayed in power for more than a quarter of a century thereby. People want good pavements and aren't too interested in the cost; Kansas City had excellent streets all through the reign of the Machine. Parents want good schools; the Old Man saw to it that high-minded citizens sat on the school board and forbade the members of the organization to monkey with the school system.

People also want personal service from their government. The Old Man was in his office daily and the door was open. Any bindlestiff or solid citizen could walk in his office, make his complaint, and get a decision. The decision was backed up with action, and most of the decisions and actions would have met with your warm approval. The cop who had shoved around the bindlestiffwas ordered to cut it out; the solid citizen got the chuck holes in front of his house repaired.

In addition, Widow Murphy got free coal and free food to help her and her kids through the cruel mid-western winter.

It is alleged that there was a Machine ruling which forbade shooting south of Twelfth Street. True or not, the respectable citizens worried very little about killings around the water front. Later on, when the Boss grew older and the Machine lost its careful attention to detail, it was certainly true that the sound of gunfire was not too uncommon in the "respectable" neighborhoods; the gangsters had moved south and set themselves up in fine apartments on Armour Boulevard, Linwood, the Paseo, and the Plaza.26

This was the beginning of the end; the Machine had overreached itself and permitted things which the citizens really disliked. Shortly thereafter the Old Man was so old and sick that he was unable to attend personally to one campaign. The "Boys" decided to make him a present, a really fine majority. Ghost votes were common in Kansas City, but this one reached a new high - or low. The Machine majorities were so enormous; the tallied opposition so microscopic, thatit was easy forafederal grand jury to dig up proof of fraud from the persons who were willing to swear that they had voted against the Machine.

Does all of the above mean that I approve of political bosses and political machines? Decidedly not! The people of Kansas City paid a terrific price, both in money and intangibles, for their complacency, all through the reign of the Machine. Toward the last, as the Boss grew old and the invisible government became less well disciplined, the price became outrageous and intolerable. Bombings, shootings, and other crimes of violence became commonplace.

But the greatest loss was in their own attitude toward civic virtue. They had become - the "respectable" citizens - cynical about the possibility of honest and efficient government. They had lost faith in themselves. There were many times in the early decades of this century when a concerted effort could have cleaned up their city; they were too indifferent and too cynical to attempt it whole-heartedly. When the change came, it resulted from decay of the Machine and from organized efforts outside the city, not from the inhabitants thereof.

Something very like the disease of Kansas City caused the downfall of France.

If bosses were the utter villains the "respectable" citizens think they are, political reform would be easy. In addition to being no crookeder than the average of the public and notably more meticulous in their personal honesty in one respect, successful bosses and successful machine politicians have many other virtues.

No matter how twisted are their attitudes toward public money and private graft, successful machine bosses have these positive virtues: They are friendly. They are helpful. They are tolerant. They are good tempered. They are conciliatory. They are personally reliable. They give patient attention to the personal problems of people who ask them for help, without being stiff-necked about it.

In short they like people and they show it, in practical, warm-hearted ways. If you expect to compete with them successfully you've got to emulate them in their virtue while shunning their vices. You can be as pure in heart and motive as Sir Galahad but it won't make your strength as the strength often unless you get down off your horse.

Roark Bradford has John Henry tell how to get along with a hog." First you got to be a friend to the hog. Then he Mend you back." John Henry knew his political onions.

Take a tip from the Salvation Army. Sal remains pure in heart by never failing to extend a hand to anyone who asks for help.

Possibly you don't like Jews. Perhaps you think the Negro should be kept "in his place." A foreign accent may annoy you. You may consider the poor to be loafers and bums. Or, vice versa, you may consider all the wealthy to be crooks. Perhaps Catholics come in for your special scorn. Whatever it is, if you hold any of these attitudes, you had better search your soul and change them, or you will never be a success in politics.

I don't mind in the least injecting discussion of racism and minorities into this book. There is no partisan bias here; both major parties are forthright in their official attitudes condemning these things, despite the mouthings of individuals or groups, despite filibusters by members of one party and the silent, guilty consent thereto by the other.

The bosses understand democracy better than many who turn up their noses at political machines. That is why you find the minorities supporting the Machines with such regularity.

You must meet the competition or you might as well go back to your ivory tower and wait for the dictatorship. It may suit you better, for dictators stand for no nonsense from people of the wrong race, or the wrong religion, or the wrong place of birth. Of course he is equally likely to liquidate you - stand you up against a ditch and shoot you. Or take your business away from you and give it to a party member.