"Obviously, you've been here before," I commented as he held the door for me.
"Many times," he said.
I was left to wonder what business typically brought him here as we followed a beige-carpeted corridor, softly lit and silent, and more than twice the length of a football field. We passed laboratories where scientists in somber suits and lab coats were busily engaged in activities I knew nothing of and could not identify at a glance. Men and women worked in cubicles and over countertops scattered with tools, hardware, video displays, and strange devices. Behind windowless double doors a power saw whined through wood. At an elevator, Wesley's fingerprint was required again before we could access the rarefied quiet where Lucy spent her days. The second floor was, in essence, an air-conditioned cranium enclosing an artificial brain. Walls and carpet were muted gray, space precisely partitioned like an ice cube tray. Each cubicle contained two modular desks with sleek computers, laser printers, and piles of paper. Lucy was easy to spot. She was the only analyst wearing FBI fatigues.
Her back was to us as she talked into a telephone headset, one hand manipulating a stylus over a computerized message pad, the other typing on a keyboard. If I had not known better, I might have thought she was composing music.
"No, no," she said.
"One long beep followed by two short ones and we're probably talking about a malfunction with the monitor, maybe the board containing the video chips." She swiveled around in her chair when her peripheral vision picked us up.
"Yes, it's a huge difference if it's just one short beep," she explained to the person on the line.
"Now we're talking about a problem in a system board. Listen, Dave, can I get back with you?"
I noticed a biometric scanner on her desk, half buried beneath paper.
On the floor and filling a shelf overhead were formidable programming manuals, boxes of diskettes and tapes, stacks of computer and software magazines, and a variety of pale blue bound publications stamped with the Department of Justice seal.
"I thought I'd show your aunt what you're up to," Wesley said. Lucy slipped off the headset, and if she was happy to see us I could not tell.
"Right now I'm up to my ears in problems," she said.
"We're getting errors on a couple four-eighty-six machines." She added for my benefit, "We're using PCS to develop the Crime Artificial Intelligence Network known as CAIN."
"CAIN?" I marveled.
"That's a rather ironic acronym for a system designed to track violent criminals." Wesley said, "I suppose you could look at it as the ultimate act of contrition on the part of the world's first murderer. Or maybe it simply takes one to know one."
"Basically," Lucy went on, "our ambition is for CAIN to be an automated system that models the real world as much as possible."
"In other words," I said, "it's supposed to think and act the way we do."
"Exactly." She resumed typing.
"The crime analysis report you're accustomed to is right here." Appearing on the screen were queries from the familiar fifteen-page form I had been filling out for years whenever a body was unidentified or the victim of an offender who probably had murdered before and would again.
"It's been condensed a little." Lucy brought up more pages.
"The form's never really been the problem," I pointed out.
"It's getting the investigator to complete the darn thing and send it in."
"Now they'll have choices," Wesley said.
"They can have a dumb terminal in their precinct that will allow them to sit down and fill in the form on-line. Or for the true Luddite, we have paper-a bubble form or the original one, which can be sent off as usual or faxed."
"We're also working with handwriting recognition technology," Lucy went on.
"Computerized message pads can be used while the investigator's in his car, the squad room, waiting around for court. And anything we get on paper-handwritten or otherwise-can be scanned into the system.
"The interactive part comes when CAIN gets a hit or needs supplementary information. He'll actually communicate with the investigator by modem, or by leaving messages in voice or by electronic mail."
"The potential's enormous," Wesley said to me.
I knew the real reason he had brought me here. This cubicle felt far removed from inner-city field offices, bank robberies, and drug busts. Wesley wanted me to believe if Lucy worked for the Bureau, she would be safe. Yet I knew better, for I understood the ambushes of the mind. The clean pages my young niece was showing me in her pristine computer would soon carry names and physical descriptions that would make violence real. She would build a data base that would become a landfill of body parts, tortures, weapons and wounds. And one day she would hear the silent screams. She would imagine the faces of victims in crowds she passed.
"I assume what you're applying to police investigators will also have meaning for us," I said to Wesley.
"It goes without saying that medical examiners will be part of the network." Lucy showed us more screens and elaborated on other marvels in words difficult even for me. Computers were the modern Babel, I had decided. The higher technology reached, the greater the confusion of tongues.
"That's the thing about Structure Query Language," she was explaining.
"It's more declarative than navigational, meaning the user specifies what he wants accessed from the data base instead of how he wants it accessed."
I had begun watching a woman walking in our direction. She was tall, with a graceful but strong stride, a long lab coat flowing around her knees as she slowly stirred a paintbrush in a small aluminum can.
"Have we decided what we're going to run this on eventually?" Wesley continued chatting with my niece.
"A mainframe?"
"Actually, the trend is toward downsized client data base server environments. You know, minis, LANS. Everything gets smaller." The woman turned into our cubicle, and when she looked up, her eyes went straight to mine and held for a piercing instant before shifting away.
"Was there a meeting scheduled that I didn't know about?" she said with a cool smile as she set the can on her desk. I got the distinct impression she was displeased by the intrusion.
"Carrie, we'll have to take care of our project a little later. Sorry," Lucy said. She added," I assume you've met Benton Wesley. This is Dr. Kay Scarpetta, my aunt. And this is Carrie Grethen. "
"A pleasure to meet you," Carrie Grethen said to me, and I was bothered by her eyes.
I watched her slide into her chair and absently smooth her dark brown hair, which was long and pinned back in an old-fashioned French twist.
I guessed she was in her mid-thirties, her smooth skin, dark eyes, and cleanly sculpted features giving her face a patrician beauty both remarkable and rare. As she opened a file drawer, I noted how orderly her work space was compared to my niece's, for Lucy was too far gone into her esoteric world to give much thought to where to store a book or stack paper. Despite her ancient intellect, she was very much the college kid who chewed gum and lived with clutter. Wesley spoke.
"Lucy? Why don't you show your aunt around?"
"Sure." She seemed reluctant as she exited a screen and got up.
"So, Carrie, tell me exactly what you do here," I heard him say as we walked away. Lucy glanced back in their direction, and I was startled by the emotion flickering in her eyes.
"What you see in this section is pretty self-explanatory," she said, distracted and quite tense.
"Just people and workstations."
"All of them working on VI CAP
"There's only three of us involved with CAIN. Most of what's done up here is tactical" -she glanced back again.