Now they are already tugging at the charwoman's skirt but, tempting as it would be, Blumfeld cannot afford to watch them carrying out their task, not only because it's already late, but also because he has no desire to be present at the liberation of the balls. He would in fact far prefer to be several streets away when the girls first open the door of his room. After all, how does he know what else he might have to expect from these balls! And so for the second time this morning he leaves the house. He has one last glimpse of the charwoman defending herself against the girls, and of the boy stirring his bandy legs to come to his mother's assistance. It's beyond Blumfeld's comprehension why a creature like this servant should prosper and propagate in this world.
While on his way to the linen factory, where Blumfeld is employed, thoughts about his work gradually get the upper hand. He quickens his step and, despite the delay caused by the boy, he is the first to arrive in his office. This office is a glass-enclosed room containing a writing desk for Blumfeld and two standing desks for the two assistants subordinate to him. Although these standing desks are so small and narrow as to suggest they are meant for schoolchildren, this office is very crowded and the assistants cannot sit down, for then there would be no place for Blumfeld's chair. As a result they stand all day, pressed against their desks. For them of course this is very uncomfortable, but it also makes it very difficult for Blumfeld to keep an eye on them. They often press eagerly against their desks not so much in order to work as to whisper to one another or even to take forty winks. They give Blumfeld a great deal of trouble; they don't help him sufficiently with the enormous amount of work that is imposed on him. This work involves supervising the whole distribution of fabrics and cash among the women homeworkers who are employed by the factory for the manufacture of certain fancy commodities. To appreciate the magnitude of this task an intimate knowledge of the general conditions is necessary. But since Blumfeld's immediate superior has died some years ago, no one any longer possesses this knowledge, which is also why Blumfeld cannot grant anyone the right to pronounce an opinion on his work. The manufacturer, Herr Ottomar, for instance, clearly underestimates Blumfeld's work; no doubt he recognizes that in the course of twenty years Blumfeld has deserved well of the factory, and this he acknowledges not only because he is obliged to, but also because he respects Blumfeld as a loyal, trustworthy person. — He underestimates his work, nevertheless, for he believes it could be conducted by methods more simple and therefore in every respect more profitable than those employed by Blumfeld. It is said, and it is probably not incorrect, that Ottomar shows himself so rarely in Blumfeld's department simply to spare himself the annoyance that the sight of Blumfeld's working methods causes him. To be so unappreciated is undoubtedly sad for Blumfeld, but there is no remedy, for he cannot very well compel Ottomar to spend let us say a whole month on end in Blumfeld's department in order to study the great variety of work being accomplished there, to apply his own allegedly better methods, and to let himself be convinced of Blumfeld's soundness by the collapse of the department — which would be the inevitable result. And so Blumfeld carries on his work undeterred as before, gives a little start whenever Ottomar appears after a long absence, then with the subordinate's sense of duty makes a feeble effort to explain to Ottomar this or that arrangement, whereupon the latter, his eyes lowered and giving a silent nod, passes on. But what worries Blumfeld more than this lack of appreciation is the thought that one day he will be compelled to leave his job, the immediate consequence of which will be pandemonium, a confusion no one will be able to straighten out because so far as he knows there isn't a single soul in the factory capable of replacing him and of carrying on his job in a manner that could be relied upon to prevent months of the most serious interruptions. Needless to say, if the boss underestimates an employee the latter's colleagues try their best to surpass him in this respect. In consequence everyone underestimates Blumfeld's work; no one considers it necessary to spend any time training in Blumfeld's department, and when new employees are hired not one of them is ever assigned to Blumfeld. As a result Blumfeld's department lacks a younger generation to carry on. When Blumfeld, who up to then had been managing the entire department with the help of only one servant, demanded an assistant, weeks of bitter fighting ensued. Almost every day Blumfeld appeared in Ottomar's office and explained to him calmly and in minute detail why an assistant was needed in his department. He was needed not by any means because Blumfeld wished to spare himself, Blumfeld had no intention of sparing himself, he was doing more than his share of work and this he had no desire to change, but would Herr Ottomar please consider how in the course of time the business had grown, how every department had been correspondingly enlarged, with the exception of Blumfeld's department, which was invariably forgotten! And would he consider too how the work had increased just there! When Blumfeld had entered the firm, a time Herr Ottomar probably could not remember, they had employed some ten seamstresses, today the number varied between fifty and sixty. Such a job requires great energy; Blumfeld could guarantee that he was completely wearing himself out in this work, but that he will continue to master it completely he can henceforth no longer guarantee. True, Herr Ottomar had never flatly refused Blumfeld's requests, this was something he could not do to an old employee, but the manner in which he hardly listened, in which he talked to others over Blumfeld's head, made halfhearted promises and had forgotten everything in a few days — this behavior was insulting, to say the least. Not actually to Blumfeld, Blumfeld is no romantic, pleasant as honor and recognition may be, Blumfeld can do without them, in spite of everything he will stick to his desk as long as it is at all possible, in any case he is in the right, and right, even though on occasion it may take a long time, must prevail in the end. True, Blumfeld has at last been given two assistants, but what assistants! One might have thought Ottomar had realized he could express his contempt for the department even better by granting rather than by refusing it these assistants. It was even possible that Ottomar had kept Blumfeld waiting so long because he was looking for two assistants just like these, and — as may be imagined — took a long time to find them. And now of course Blumfeld could no longer complain; if he did, the answer could easily be foreseen: after all, he had asked for one assistant and had been given two, that's how cleverly Ottomar had arranged things. Needless to say, Blumfeld complained just the same, but only because his predicament all but forced him to do so, not because he still hoped for any redress. Nor did he complain emphatically, but only by the way, whenever the occasion arose. Nevertheless, among his spiteful colleagues the rumor soon spread that someone had asked Ottomar if it were really possible that Blumfeld, who after all had been given such unusual aid, was still complaining. To which Ottomar answered that this was correct, Blumfeld was still complaining, and rightly so. He, Ottomar, had at last realized this and he intended gradually to assign to Blumfeld one assistant for each seamstress, in other words some sixty in all. In case this number should prove insufficient, however, he would let him have even more and would not cease until the bedlam, which had been developing for years in Blumfeld's department, was complete. Now it cannot be denied that in this remark Ottomar's manner of speech had been cleverly imitated, but Blumfeld had no doubts whatever that Ottomar would not dream of speaking about him in such a way. The whole thing was a fabrication of the loafers in the offices on the first floor. Blumfeld ignored it — if only he could as calmly have ignored the presence of the assistants! But there they stood, and could not be spirited away. Pale, weak children. According to their credentials they had already passed school age, but in reality this was difficult to believe. In fact their rightful place was so clearly at their mother's knee that one would hardly have dared to entrust them to a teacher. They still couldn't even move properly; standing up for any length of time tired them inordinately, especially when they first arrived. When left to themselves they promptly doubled up in their weakness, standing hunched and crooked in their corner. Blumfeld tried to point out to them that if they went on giving in to their indolence they would become cripples for life. To ask the assistants to make the slightest move was to take a risk; once when one of them had been ordered to carry something a short distance, he had run so eagerly that he had banged his knee against a desk. The room had been full of seamstresses, the desks covered in merchandise, but Blumfeld had been obliged to neglect everything and take the sobbing assistant into the office and there bandage his wound. Yet even this zeal on the part of the assistant was superficial; like actual children they tried once in a while to excel, but far more often — indeed almost always — they tried to divert their superior's attention and to cheat him. Once, at a time of the most intensive work, Blumfeld had rushed past them, dripping with sweat, and had observed them secretly swapping stamps among the bales of merchandise. He had felt like banging them on the head with his fists, it would have been the only possible punishment for such behavior, but they were after all only children and Blumfeld could not very well knock children down. And so he continued to put up with them. Originally he had imagined that the assistants would help him with the essential chores which at the moment of the distribution of goods required so much effort and vigilance. He had imagined himself standing in the center behind his desk, keeping an eye on everything, and making the entries in the books while the assistants ran to and fro, distributing everything according to his orders. He had imagined that his supervision, which, sharp as it was, could not cope with such a crowd, would be complemented by the assistants' attention; he had hoped that these assistants would gradually acquire experience, cease depending entirely on his orders, and finally learn to discriminate on their own between the seamstresses as to their trustworthiness and requirements. Blumfeld soon realized that all these hopes had been in vain and that he could not afford to let them even talk to the seamstresses. From the beginning they had ignored some of the seamstresses, either from fear or dislike; others to whom they felt partial they would sometimes run to meet at the door. To them the assistants would bring whatever the women wanted, pressing it almost secretly into their hands, although the seamstresses were perfectly entitled to receive it, would collect on a bare shelf for these favorites various cuttings, worthless remnants, but also a few still useful odds and ends, waving them blissfully at the women behind Blumfeld's back and in return having sweets popped into their mouths. Blumfeld of course soon put an end to this mischief and the moment the seamstresses arrived he ordered the assistants back into their glass-enclosed cubicles. But for a long time they considered this to be a grave injustice, they sulked, willfully broke their nibs, and sometimes, although not daring to raise their heads, even knocked loudly against the glass panes in order to attract the seamstresses' attention to the bad treatment that in their opinion they were suffering at Blumfeld's hands.