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By the end of the eleventh century, therefore, a great swathe of different nationalities could be found in Constantinople and elsewhere in the empire. Armenians, Syrians, Lombards, Englishmen, Hungarians, Franks, Jews, Arabs and Turks were all living, visiting and trading in the capital.12 Amalfitan traders even carved out their own quarter in Constantinople;13 one became so favoured by the emperor that he was given the unusual privilege of having bronze doors cast in the imperial foundries to send back to Amalfi, where they hang to this day at the entrance to the cathedral of St Andrew.14 Byzantium was diverse, cosmopolitan, and well connected: trade networks and diplomatic links, as well as the connections of the immigrant population, meant that the empire was famous in the most distant corners of Europe.

The sharp increase in the number of foreigners visiting and settling in the city was due in part to a rapid acceleration in the economic prosperity of the empire following a series of major military successes by the great emperor-generals of the tenth century. Arab pirates who had interrupted maritime traffic in the Aegean and the eastern Mediterranean for centuries were finally dealt with, their attack bases systematically knocked out. The frontiers both in the Balkans and in the east were first stabilised and then rolled back by a succession of competent and ambitious military commanders, who heralded a golden age for the empire.

Major new projects were commissioned in Constantinople, including the magnificent complex of St George on Mangana, which included a hospital, homes for the aged and the poor, a sumptuous palace, and a monastic church where Constantine IX, the emperor who commissioned the works, was eventually buried. Schools of law and philosophy opened to cater to an increasingly socially mobile population. Traders and merchants grew wealthy and as a result found the doors of the senate opened to them. Private individuals began to use their disposable income to invest in land and precious objects. Men like Eustathios Boilas, a landowner in Cappadocia, were encouraged by the empire’s stability and prosperity to develop barren land that was ‘foul and unmanageable ... inhabited by snakes, scorpions and wild beasts’ and lovingly transform it into vineyards and gardens, supplied by watermills and aqueducts.15

Around the middle of the eleventh century, however, Constantinople’s progress began to falter. Norman mercenaries, who had originally been recruited by central Italy’s city-states, began to realise that they could exploit the fractious competition between Amalfi, Salerno, Capua, Benevento and Naples. Within a matter of decades, they had used this rivalry effectively to build up their own power base, and by the mid-1050s the Normans were starting to challenge the Byzantine provinces of Apulia and Calabria. The empire found itself under pressure elsewhere too. Constantinople had long had to keep a careful watch over the steppe lands to the north of the Black Sea. For centuries, these tracts of land had been populated by nomads who were volatile and dangerous if not carefully dealt with. One of the most aggressive tribes was the Pechenegs, who excelled in raiding poorly defended targets. Based on the northern banks of the Danube, the Pechenegs now turned on Byzantium, intensifying their assaults from the 1040s onwards and causing havoc in the Balkans.

In the east the empire was threatened by the Turks’ spectacular rise to power. While they had been on the periphery of the caliphate of Baghdad at the start of the eleventh century, their military prowess became highly valued by rival factions in the Muslim world, and they soon involved themselves in the tangled politics of Baghdad itself. In 1055, one of the tribal leaders, Tughril Beg, became sultan – effectively the secular leader of Sunni Islam in the Middle East. And this was not the end of Turkish ambition. Even before becoming masters of Baghdad, bands of Turks had made their way westwards to the edges of Asia Minor and begun launching small-scale attacks into the subcontinent’s Byzantine interior.

The empire did not just struggle to respond to these threats: it spectacularly failed to deal with them altogether. Southern Italy was left to its own devices and fell swiftly to the Normans, who turned their attention to attacking Muslim Sicily after capturing the southern Italian city of Bari in 1071. The Byzantines also did little to counter the Pechenegs, with the empire feebly resorting time and again to bribery, paying tribute in return for peace. There was at least some co-ordinated defence in the east, but only after major towns like Trebizond, Koloneia and Melitene had been raided. In 1067, after a band of Turks reached and sacked Kaisereia, desecrating the tomb of St Basil and carrying off the doors to the church, which were covered with gold, pearls and precious stones, the clamour for decisive action became overwhelming. All eyes turned to Romanos IV Diogenes, a general elevated to the throne after marrying the widow of the previous emperor.

Romanos set off on several expensive campaigns that achieved little. But then, in the summer of 1071, the emperor allowed himself to get drawn into battle near the important fort of Manzikert by Turkish forces which he believed to be modest in number and easy to defeat. They were in fact part of the main Turkish army, under the personal command of the sultan, Alp Arslan. Faulty intelligence, poor decisionmaking and bad leadership contributed to a defeat that was less significant from a military point of view, but humiliating in terms of prestige. Romanos IV himself was captured and, dishevelled and caked in the dust of battle, brought before the sultan, who initially refused to believe that the man being presented to him was really the emperor. The encounter, during which Alp Arslan behaved with conspicuous kindness and dignity before releasing Diogenes, was celebrated soon after by writers and poets, quickly becoming a defining event in Turkish history and identity.16

The campaign that ended at Manzikert in 1071 had been intended to reinforce Byzantium’s eastern frontier and protect the interior of Asia Minor from the debilitating and demoralising raids that scarred it. Its failure – and the lack of corrective action in its aftermath – led to a growing sense of panic. Many Byzantines abandoned the region, fleeing to Constantinople for fear of further Turkish raids. One was the future patriarch, Nicholas Grammatikos, who left Antioch-in-Pisidia to set up a new monastery in the capital; an archdeacon from Kaisereia made the same decision, gathering up the treasures from his church in Cappadocia to head for the safety of the capital.17

The influx of refugees put a strain on the resources of Constantinople. As it was, the pressure on the provinces had thrown the empire’s finances into disarray, sharply reducing the tax revenues. In addition, military operations like the Manzikert campaign, or more limited efforts against the Pechenegs, were costly. Increasing military commitments also meant that agricultural production fell as manpower was diverted from the fields by conscription, adding to the depopulation of the countryside as the rural population fled to the safety of the cities.

Attempts to deal with the mounting financial crisis were not successful. The government attempted to correct the fiscal imbalance by debasing the coinage – lowering the gold content while maintaining the same notional value. This might have helped had it been managed carefully, but by the 1070s, debasement was spiralling out of control, the precious-metal content being further degraded with almost every issue.18 Tax collection became rapacious and chronic inflation set in, with the price of wheat driven up by a factor of eighteen in the mid-1070s.19

Economic meltdown was accompanied by political chaos, as aristocrats rose in revolt against the government in protest at the rising demands being made of them and at the deteriorating situation within the empire. In the late 1070s, one leading magnate after another rebelled, plunging Byzantium into civil war. Although many of the most serious uprisings were eventually put down, the disruption they caused was profound. And the empire’s neighbours were quick to take advantage. Having made themselves masters of southern Italy, the Normans set about preparing an attack on Epirus, the gateway to the empire’s western provinces. In Croatia and Duklja, the ruling dynasties sought to realign themselves with Old Rome rather than Constantinople, contacting the Pope to ask that their leaders be recognised as sovereign rulers – an unequivocal challenge to Byzantine claims over this region.20