“Absolutely. I loved every minute of it. What are you drinking?”
“Gin and tonic.”
“I’ll be right back.”
William had seen me come in, and by the time I reached the bar he’d already poured me a glass of bad Chardonnay. I waited until he’d made Claudia’s gin and tonic and then carried both drinks to the table and sat down. I wasn’t sure how much Claudia was at liberty to disclose about store business, but I took up the conversation where we’d left it, behaving as though the matter was open for discussion.
I said, “I thought I was seeing things when she slid those pajamas in her bag.”
“What nerve! I thought she was acting odd the minute she showed up, so I kept an eye on her. Shoplifters always think they’re cool, but they tend to telegraph their intent. I’d just finished ringing up a customer when you came up and told me what was going on. When I called Security, Ricardo picked her up on the monitor and notified Mr. Koslo. He sent me to wait by the second-floor escalator in case she came down. Ordinarily he’d have handled the situation on his own, but there was an occasion not too long ago where a female customer accused him of using excessive force. It wasn’t true, of course, but since then, he’s made a point of having a witness on hand.”
“I heard the alarm go off but I never saw the follow-up. Was she arrested?”
“Oh, yes, ma’am,” she said. “He caught up with her in the mall and asked her to accompany him into the store. She played dumb, like she had no idea what he wanted with her. They usually start out pretending to cooperate, so she did as he asked though she protested the whole time.”
“About what? She had the stolen items right there.”
“He didn’t ask her to open the shopping bag until they reached the security offices. No one wants to subject a customer to public embarrassment in case it turns out to be a bad stop. Once in private, he had her empty the contents of her bag and out came the two pairs of pajamas and… oops, no receipt. Then he asked her to open her purse and there was the lace teddy, again with no evidence she’d paid. Completely baffling to her.”
“I can’t believe she had the gall to deny it.”
“That’s the standard MO. Did you ever see the surveillance tape that shows the nurse’s aide stealing money from an elderly patient? Once in a while they run it on one of those true-crime shows. You can see the aide clear as day. She gets into the woman’s purse and takes the cash, which she stops to count before sticking it in her pocket. When the police showed her the tape, she sat right there with the detective, swearing up and down she didn’t do it.”
“Falsely accused.”
“You got it. Same thing here. At first she was all innocence. Then-well, talk about irate! She was a loyal Nordstrom’s customer. She’d been shopping there for years. She couldn’t believe he’d accuse her of stealing when she did no such thing. He said he hadn’t accused her of anything. He was just asking her to account for the items in her possession. She said she certainly hadn’t stolen them. Why would she do that when she had money in her wallet? She insisted she intended to buy the items, but then changed her mind. She had an appointment and she was in a hurry so she ended up leaving the store without realizing she hadn’t returned the items to the display.
“Mr. Koslo didn’t say a word. He just let her run on because he knew he had her on tape. She went from huffy to belligerent, full speed ahead, yelling about her rights. She was going to contact her attorney. She’d sue the store for slander and false arrest. He was polite, but he didn’t budge an inch. She broke down at that point and started sobbing. You’ve never seen anyone so pitiful in your life. She just about got down on her knees, begging him to let her go. The tears were the only part of the whole performance I thought was sincere. When that didn’t work, she tried to bargain her way out. She offered to pay for the items and said she’d sign a conditional release. She also swore she’d never come in again. On and on it went.”
“She used the phrase ‘conditional release’?”
“She did.”
“Sounds like she’s an old hand at this-or how’d she know the term?”
“Oh, she knew what notes to hit. Not that it did any good. Mr. Koslo had already told Ricardo to call the police, so he said she might as well calm down and save her arguments for the judge. That set off a whole new round of weeping and wailing. I didn’t see the end of it because I went back to the floor when the officer arrived. Ricardo told me by the time they put her in the cop car, she was white as a sheet.”
“Were you aware she was working with someone else?”
Claudia seemed taken aback. “You’re not serious. There were two of them?”
“Absolutely. You might have noticed her partner without realizing who she was. A younger woman in a dark blue dress.”
Claudia shook her head. “Don’t think so.”
“When I first saw them they were standing together, chatting. I mistook her for a sales clerk. I assumed the younger one was a Nordstrom’s employee and the older a customer. Then I realized the second woman had a shopping bag of her own, so I figured they were both customers making idle conversation.”
“Probably deciding what to take.”
“I wouldn’t be surprised. After that they split up, and by the time your security guy arrived, the other woman had gone off to the ladies’ room. She was on her way back when she caught sight of her friend stepping onto the escalator with Mr. Koslo hard on her heels. She knew exactly what was going on. She went straight back to the ladies’ room and locked herself in a stall. Then she clipped the price tags off the articles she’d cribbed and tossed ’em in the trash. I went in there right afterward, and when I saw what she’d done, I made a beeline for the fire stairs and followed her, but not fast enough. She managed to peel out of the parking garage before I got a look at her license plate.”
“Funny you should mention the tags. Ricardo told me the cleaning crew found tags when they were picking up trash. The supervisor turned them over to Mr. Koslo and he included them in his report. I think both he and Ricardo assumed it was the same woman.”
“Well, if he needs a corroborating witness, I’d be happy to oblige.”
“I doubt he’ll take you up on it, but if the DA files charges, you can talk to him.”
“I just hope the one woman gets nailed, even if her pal got away.”
“You and me both.”
At that point Claudia’s husband arrived, and after a brief introduction, I excused myself. I returned to the bar and when I asked for a second glass of wine, William caught sight of the skid marks across my right palm. “What happened to you?”
I looked down and made a wry face, holding up my hand to show him the full effect. “I fell while I was chasing a thief.”
I gave him the short version of the incident and then, since there was so little in it to recommend my private detecting skills, changed the subject. “I was sorry to hear about Nell’s tumble. Have you talked to her?”
“Not yet. I had a call from Henry when he arrived at the house. He said his flight was uneventful and he was going to the hospital as soon as he dropped his bag.”
“I’m glad he made it with no problems. How’s she doing?”
“Fair, at least from what I’ve been told. The head of the femur was broken off and the shaft was in pieces, probably the result of osteoporosis.”
“That wouldn’t surprise me-at ninety-nine years old. Henry told me about the pin they put in.”
His tone turned from somber to gloomy. “Let’s just hope it ends there. If she’s immobilized for any length of time, her muscles will atrophy and she’ll develop bedsores. Next comes pneumonia and after that…” He fixed me with a bleak look and let the sentence trail off.
“I’m sure they’ll get her up within a day. Isn’t that the current thinking?”