The Max and Lutetia Fairbanks apartment in the new N-Joy had been given this treatment, of course, several months back, in one of the high-toned interiors magazines, and Andy had found a copy at a used-magazine store this afternoon and brought it over to Dortmunder’s place, where they sat with beers side by side on the sofa, the magazine open on the coffee table in front of them, turning back and forth over the six pages of photos and copy. And Dortmunder didn’t like what he saw. “The problem is,” he said, “time.”
“Not much lead time,” Andy said.
“You could say that.”
“I did say it.”
“He’s gonna be there tonight,” Dortmunder said, “and he’s gonna be there tomorrow night, and then he’s going down to somebody’s head.”
“Hilton Head, it’s an island down south.”
“An island down south I’m not even gonna think about. So it’s tonight or tomorrow night, if we’re gonna get him at home in New York, and it sure as hell isn’t gonna be tonight, so that leaves tomorrow night, and that isn’t very much lead time.”
“Like I said,” Andy pointed out.
“And first,” Dortmunder said, “there’s the question of how do you get in. A private elevator from inside the theater lobby that doesn’t go anywhere except to that one apartment, that’s how they get in.”
“And it has an operator,” Andy said, “a guy in a uniform inside the elevator there, that pushes the button. Suppose we could switch for the operator? Take his place?”
“Maybe. Not much time to set that up. What if we bought tickets and went into the theater? It doesn’t say here, but don’t you figure they’ve got some window or something, they can look out and see the stage, watch the show if they feel like it?”
“Well, the problem there is,” Andy said, “I went by the place this morning, and it’s got some musical playing there, and it’s sold out for the next seven months.”
“Sold out?” Dortmunder frowned. “What do you mean, sold out?”
“Like I said. It isn’t like going to the movies, John, it’s more like taking an airplane. You call up ahead of time and say this is when I wanna fly, and they sell you a ticket.”
“For seven months later? How do you know you’re gonna feel like going to some particular show seven months from now?”
“That’s the way they do it,” Andy said, and shrugged.
“So switch the elevator operator,” Dortmunder said. “Except the ushers and people in the theater probably know the real guy.”
“Probably.”
“Lemme think,” Dortmunder said, and Andy sat back to let him think, while Dortmunder read through the article in the magazine all over again, the round sentences about volumes of space, and tensions between the modern and the traditional, and bold strokes of color, all rolling past his eyes like truck traffic on an interstate. “Says here,” he said, after a while, “the apartment is serviced by the hotel staff. That’d be maids and like that, right?”
“Right,” Andy said.
“Hotel maids, with those big carts they have, clean sheets, toilet paper, soap, all that stuff, and the dirty laundry they take away. Are they gonna go down to the lobby with all that and take the elevator from there up to the apartment?”
“They’d look kind of funny,” Andy agreed, “pushing one of those hotel carts around a theater lobby.”
“And a hotel lobby,” Dortmunder said. “And the street, because the hotel and the theater are different entrances. So that’s not the way they do it, is it?”
“A service elevator,” Andy said.
“Has to be. An elevator down from somewhere in the hotel. Probably one of the regular service elevators, except the elevator shaft goes down those extra floors.”
“And it won’t have any operator,” Andy guessed. “The maids can push those buttons for themselves.”
Dortmunder at last reached for his beer, then quickly straightened it before much spilled. “We’ve got today and tomorrow,” he said. “When May comes home, we’ll pack some stuff and go check in at the hotel. I’ll have to go over to Stoon’s place and buy a credit card, something that’s good for a few days.”
“Once you’re in,” Andy said, “you give me a call and tell me what room you’re in.”
“And you come over late—”
“Around one in the morning, right?”
“And we toss the hotel.”
“And we find the elevator.”
“And I get my ring.”
“And a couple other little items along the way,” Andy said. Smiling at the photos in the magazine, he said, “You know, a fella could just take a truckload of that stuff there and go downtown to Bleecker Street somewhere and set up an antique shop.”
Dortmunder drank beer. “You do that,” he said. “And I get my ring.”
18
The concept of horizontal expansion in the corporate world is that the elements, if carefully chosen, will increase one another’s business and therefore profit. It was estimated that 23 percent of the guests registered at the N-Joy Broadway Hotel took in the show at the N-Joy Broadway Theater while they were in town, and that in fact 67 percent of those had chosen that particular hotel because they’d come to New York expressly to see that specific show. Conversely, 19 percent of non-hotel-guest theatergoers chose to dine in the hotel’s main dining room before or after seeing the show, a respectable number, but one which management thought could be increased. They had a good show, a good hotel, and a good restaurant; the combination had to be a winner.
As for that show, it was Desdemona!, the feminist musical version of the world-famous love story, slightly altered for the modern American taste (everybody lives). Hit songs from the show included “Oh, Tell, Othello, Oh, Tell,” and “Iago, My Best Friend” and the foot-stomping finale, “Here’s the Handkerchief!”
There were statistics also, known to management, as to how many Europeans stayed at the hotel and/or attended the show, how many South Americans, how many Japanese, how many Canadians, how many Americans, and (show attendance only) how many New Yorkers (eleven, so far). There were statistics about income levels and education levels and number of family members in party, and all of that stuff, but so what? What it came down to was, the N-Joy had, according to plan, quickly established itself as a destination for amateurs, vacationers, not very worldly world travelers of moderate income and education. Except for TUI employees, who had no choice, the hotel got almost no business trade, a market they wouldn’t be starting to tap into until five years down the line, when the top-floor conference center was completed. In the meantime, they knew their customers and were content with their customers, and business was ticking along pretty much as anticipated.
Of course, not every customer exactly matched the statistics and the demographics. For instance, most hotel guests who arrived by taxi had come from one of New York’s three principal airports or possibly one of its two railroad stations or even, more rarely, it’s one major bus depot; none had ever come here from Third Avenue and Nineteenth Street before, as John and May Williams with a home address in Gary, Indiana, had done, late on the afternoon of Wednesday, May 10; though of course there was no way for the scarlet-uniformed doorman to know where this particular taxi had come from nor what a short journey had been taken by that scuffed and mismatched luggage Mr. Williams was wrestling the bellboy for until Mrs. Williams kicked Mr. Williams a mean one in the ankle.