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‘One thing,’ I said. ‘You sent an email to Greg at home, saying he should ask Joe about whatever it was that was worrying him. Do you remember what it was about?’

Tania wrinkled her button nose and furrowed her smooth brow. ‘No,’ she replied eventually, ‘so it can’t have been important, can it? Do you want me to look out the original email he sent?’

‘If it’s not too much bother.’

‘I might have deleted it if it was dealt with.’

I wished I’d brought Fergus with me – he was some kind of computer whiz and he’d done freelance work for the firm several times. He’d even been here on Greg’s last day. He’d have been able to guide me through.

I made a list of all the clients Greg had visited over the last three weeks, with their phone numbers and addresses, and stared at them, the names blurring. I looked at the A–Z and my head buzzed with tiredness and a despairing frustration. Anything was better than not knowing. For how could I say goodbye to Greg when I no longer knew who he was? How could I get him back?

Chapter Six

It was while the undertaker was going through the price options that I descended into a form of mental illness. I experienced the feeling I had once had as a teenager – probably all teenagers have it – that I was the only real person in the world and that everyone else was an actor playing a part. The undertaker’s in Kentish Town was much like any other shop in the high street offering a service, an estate agent or a white-goods supplier. But this one had been made over in shades of grey with fake pillars supporting the reception desk and white lilies in vases, so that it looked a bit like a mausoleum. Sombre new-agey music, something on Pan pipes, was playing in the background. Of course, Mr Collingwood, the funeral director, was dressed in a navy suit with a white carnation and, of course, he offered me his condolences in a subdued voice as he pushed the price list across his desk towards me.

In the same subdued voice, he talked about the services they offered, the collection and care of the deceased, the arrangements for visiting the chapel of rest. He murmured that there were decisions to be made: religious or secular, burial, cremation or special facilities, and then there were the extras. As I looked through the section of the brochure devoted to coffins – chipboard lined with plastic, wood veneer, solid wood, cardboard, woven willow – I began to think of Mr Collingwood as an actor. I wasn’t angry about this, or bitter. I didn’t want him to dress like an ice-cream salesman or to grin as if he was trying to sell me a new car. But I couldn’t help thinking that it was almost four thirty. He might have been at a funeral that morning and he must have had lunch, perhaps in one of the new cafés that had opened in the high street in the last two years. He would have seen at least a couple of people before me, and now it wasn’t long until the end of the day. Perhaps he was also thinking about the evening, dinner, seeing his children. Maybe one of them was having trouble at school and he would have to sit with them as they did their homework. For all I knew it was his wedding anniversary or his birthday, and he was going out for dinner. He might have been diagnosed with a fatal disease or he might have won the lottery, but now he was playing the role of the undertaker, with the right note of dignity, competence and concern.

He couldn’t really care about me. In fact, I didn’t want him to. He hadn’t known Greg and he didn’t know me, and if I suspected he was feeling real emotion about my loss, it would be creepy, as if I had caught him breaking into my house. So he was giving a performance, just well enough, and as I paged numbly through the brochure, it struck me that everyone I had dealt with had been performing as well. The coroner had been respectful and serious but he had finished in time for lunch; he might have gone straight to his club and laughed about the ridiculous case he had just heard or he might have forgotten about it and told dirty jokes, or gone back to his office alone and drunk whisky from a half-bottle in the bottom drawer of his desk. It didn’t matter. While sitting in the court he had played the role of coroner in the presence of a grieving widow. The policewomen had acted the way you act when you tell a wife that her husband has died. If they had been returning a lost cat to a little girl, they would have acted in the appropriate style for that. The registrar at the hospital had performed in the way you perform when a relative comes to view a body.

It couldn’t just be a matter of behaving according to their emotions because they couldn’t feel those emotions any more, not when they had done it a hundred times. And why should the hundredth grieving family member not get the same treatment as the first? In reality, the hundredth probably gets better treatment than the first. When the emotion is real, you can’t handle it: it overflows and comes out in the wrong way. When it’s real, you’re not dignified and sombre: you grin inappropriately and say the wrong thing and make awkward gestures.

I wondered if it was only the doctors, policemen and undertakers who were performing. Wasn’t it a bit true of my friends as well? I thought of Gwen and Mary. When something really big happens, like a death, we play parts we’re familiar with. They were being the supportive best friends in time of crisis, using the repertoire of concerned expressions, gestures and consoling phrases, taking my hand, touching my forearm. I was the same, of course. I was in the starring role. This was another feeling that almost drove me mad, the sense that I had to act myself, that I had convincingly to impersonate emotions I wasn’t really feeling. I hadn’t played the part in those terrible seconds when I was told and must have given a bad performance, stammering, forgetting my lines; confused and shocked rather than grief-struck. But when I had entered Mr Collingwood’s office, I had been safely in the role of the widow, just as he had been in the role of the undertaker. This extended to my costume – dignified and restrained, but not black.

‘Do you have any thoughts, Ms Falkner?’

The tone remained subdued, but now he was reminding me that time was limited. Greg hadn’t left a will, let alone instructions for a funeral. He hadn’t been planning to die. I had tried to think what he would have wanted. ‘What he would have wanted’, that awful patronizing way of talking about the dead, as if they’ve been reduced to caricatures: Greg would have wanted this, Greg would have been amused by that. If Greg had planned his own funeral, he would probably have come up with something strange and homemade, a Viking pyre, ashes shot out of a cannon, buried at sea. I couldn’t compete with him there. I just needed it to be simple.

I made the decisions quickly. Cremation. A non-religious ceremony. Maybe somebody could say something, we could play a piece of music. Then there was the question of the coffin. More irrelevant thoughts kept coming to me. When we had decided to get married, Greg insisted on getting me an engagement ring and we went to Hatton Garden together. It turned out that Greg knew all about types of metal and carats and stones. Things I had never even thought of turned out to be important. I was sure he would have had strong views on the coffin. The mahogany was probably dubiously sourced. The plastic lining on the cheapest would probably contribute to global warming. Maybe all cremations did. He knew things like that.

‘Do people really buy cardboard coffins?’ I asked.

‘Absolutely,’ said Mr Collingwood. ‘Some families like to decorate them, paint them and so forth. They can look…’ he seemed to search for the right word ‘… remarkable.’

I could have done it. I could even have built the coffin. I had made most of the things in our house or, at least, restored them.