Tips on making your call center a genuine profit center
In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to...
![Call Centers For Dummies® [2d Edition]](https://www.rulit.me/data/programs/images/call-centers-for-dummies0-2d-edition_550563.jpg)
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Has a Boston Terrier stolen your heart? Whether you’re thinking about adding one of these “American Gentlemen” to your home or you already have one, this fun, friendly guide is the key to becoming a responsible and happy puppy parent!
Boston...
SQL is the international standard language for creating and maintaining relational databases. This book is a compendium of information about SQL and relational database design, development, and maintenance. The nine mini-books cover the full...
You’ve heard all about Second Life. Maybe you’ve already jumped with both feet—and gotten stuck. Or maybe you’re a Second Life veteran who wants to build something or run a business. Fear not! Second Life For Dummies is hear to hold your...
The first authoritative yet accessible guide to this controversial topic
Stem Cell Research For Dummies offers a balanced, plain-English look at this politically charged topic, cutting away the hype and presenting the facts clearly for you, free...
Did you long ago learn to fear and dread stretching because of overbearing P.E. teachers who forced you to touch your toes? It doesn't have to be that way anymore. Stretching is a powerful tool that can bring you new ease of movement, an increase in...
Want to gain a trading edge with candlestick charts? Find them a little confusing? No worries! Candlestick Charting For Dummies sheds light on this time-tested method for finding the perfect moment to buy or sell. It demystifies technical and chart...
![Scotland For Dummies® [5th Edition]](https://www.rulit.me/data/programs/images/scotland-for-dummies0-5th-edition_550470.jpg)
Enjoy sightseeing and shopping in bustling Edinburgh and Glasgow or explore unspoiled scenery and welcoming towns in the Hebridean Islands, Southern Scotland, Tayside, and the Northeast. Go from the Highlands to the Lowlands. Hike, canoe, or just...
The fun and easy way to learn Spanish-by playing games!
Do you want to learn how to speak Spanish? One major aspect of learning a new language is learning the vocabulary, but for many people, this involves memorization, which can be a difficult...
![Jazz For Dummies® [2d Edition]](https://www.rulit.me/data/programs/images/jazz-for-dummies0-2d-edition_550444.jpg)
The fun and easy way to explore the world of jazz
Jazz is America's greatest music, but with over a century's worth of styles and artists, where do you begin? Relax! This hep cat's guide delivers the scoop on the masters and their music -- from Duke...